Bought four different appliances from this business, all high end and at a reasonable price which I was able to negotiate. The service is great. A couple of times the unit was too large to fit through my doorway and had to be returned to the store at no cost to me and I was able to select something else. I have never had a problem with servicing of any appliances if needed. I would highly recommend Koolzone.
Wow, complete loss, NEVER buy anything from koolzone or I mean searszone. Spent almost 400 dollars on a refrigerator and was cold about 1 week then went warm, so called the company they came out put coolant in it and went on his happy way ,2 days later warm again. Tired of going back and forth with the kool or sears ZONES which ever one they go by,so went online and bought a side by side refrigerator for 100 dollars and been working sence. DON'T BUY ANYTHING FROM THEM. SCAM ON THE ELDERLY. KOOLZONE.
They have a lot of great appliances and furniture best selection i ever seen and there customer service is excellent
i like this location they have good service & warranty cover everything part & labor go do your business with this company
Haven't had my appliance 2 months and it's broken and they telling me that I've had it 5 and the warranty doesn't cover after 90 days when it's only been 60 I lost my receipt and they are acting like my copy is not on file. But I know I've only had it 60 days because I had just moved into my new place 60 days ago. THEY ARE CROOKS WITH TEMPORARY WORKING APPLIANCES DO NOT PURCHASE FROM THEM!!!!
Great Store Nice Products Good Customer Service
Very very down to earth real guy no BS great hospitality cheap prices been knowing and doing budiness over 10 years and let me tell you shop has come a long way from 10 years ago sales new and used appliance I recommend to anyone for the Gratiot Eastpointe location
When i went to this store they showed me nothing but the up respect and was very patient with me and let me take all the time i need to figure out what i wanted if you looking for tv's appliances or furniture this definitely the place you want to go
i was amazed at the things they have here they have good quality pieces for low prices been doing business with for years they just open a new location on the east warren & lakepointe right next to the family dollar when they say they beat all deals they really do
i would most definitely give this store 5 star the at the front desk has very good customer service. i called in the store expalined to her what i was looking and when i got ther she had it and gave me a very great deal on it for i would recommend this store to anymore