My debit card got stuck in their ATM at this location, I immediately went inside and the branch manager, very rudely, asks if I am a santander customer, which I am not. Without an apology or explanation she proceeds to tell me that since I am a TD customer she must shred my card as it is bank protocall.. even tho the transaction occurred just seconds before and I had my drivers lisence and receipt stating that my card was not ejected. Once again this was extremely rude unapologetic and unprofessional. I called corporate and they confirmed that that is not policy that is only if a cards left in a machine over an extended period of time. The "lady" proceeded to shred my card anyway and laughed as at me when I told her I had filed a complaint with corporate and that told me she was being investigated and profusely apologized for my inconvenience and the disrespect I had to deal with. I would advise NOONE to use this branch.