U.S. Social Security Administration
200 Ferry St, Easton, PA 18042
(800) 772-1213Add Hours
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Awful!!! I went in for a simple name change after getting married. They told me I needed a document that I didn't have with me. I wound up going to another SS office with the same documents and everything went through fine. When I told them about my experience in Easton they laughed knowing full well how awful the people are in there. Lazy, incompetent, and rude!
We repaid a $1439.00 Social security check that was sent to my husband in MAY of 2012. Within a week, he was at the Easton office with the money in hand (since he had decided NOT to retire) & they issued him a reciept. Following that, we recieved 2 demands for the money back. We immediately sent certified letters with hard copies of the letter of demand & the "PAID" reciept from the SS Administration. They have signed for both, and have not corrected the problem. We have NOW recieved a tax statement from the SS Adm. that states that my husband has INCOME of $1439.00 from SS that he has not repaid.
We are now forced to acquire a front and back copy of the CANCELLED CHECK (dated 6 days after he repaid the money), and make an appt to take all of the relevant reciepts, copies & statements back to the Easton Pa Office. They recieve NO stars from us, and should be ashamed of how long and how carelessly they have handled such an important matter for an honest, hard-working , tax-paying citizen.
If you must deal with them, save ALL correspondence and reciepts and keep them in an accessible place.