Worst customer service ever! We called three times in a 12 hour period because we were without heat during winter storm Stella. It's been two days and no one ever addressed our call.
Last week their guy Chris worked on my central air. He said the motor was bad. I replaced it yesterday only to find that now nothing ran. Their office said I would get a service call yesterday. Around 7pm their manager called me and said there have been problems about their office rep not getting calls out to the repairmen. . When I voiced my mistrust to their manager this morning about Chris damaging something that ended in their manager hanging up on me. I said I found Chris unsure of himself and unable to explain the technology he was working with clearly. Today a Stipes repairman found in about 5 minutes that indeed the control fuse was blown. replaced, and all was running perfectly.In short, how much worse could Union Fuel have dealt with this?Not even their Contact webpage will work right.
These guys stole my credit card information and bought flights to India via Dubai with them..Do not trust them!! They also overcharged my mastercard by $64.00 ..I used them several times and they seemed legit; however, when I tried to reach them with my concerns, the phone had been disconnected. and then the credit card troubles began. Fortunately, Wells Fargo traced the scam and my money was returned for the airline costs. Unfortunately, the $64.00 was never returned. Please DO NOT give these guys your credit card number!!!! You will be sorry...
I do not normally fill out reviews for companies, but I really feel the need to say how great Aerni & Hitzel Fuel Incorporated is they are there when you need them, they are friendly, courteous and do not take advantage of their customers. I would recommend them to everyone in the area.
Fast & Reliable Great Service, Called and ordered oil from J & S Heating Oil they delivery when I wanted and called on there way so I wasn't waiting as for them. The coupon great deal, great offers!!...I recommend this company to everyone! A Company with Heart WOW You Dont find that every day....THANKS J&S HEATING OIL!!!