Thank you Robert E. Downs for, your excellent service, for the recall 14299 Unintended Ignition Key Rotation, cause: Recall, 9100637 Unintended Key Rotation . This was a recall, that was, and is important, to the safety of, the cars proper function . Robert, was very, informative, so, I, was able, to understand, the process, of the, recall. I learned, very much, about, and why, it was necessary. He executed, and conducted, a very smooth, and very efficient and excellent service, to me as a, customer, that was my, first, time, to visit, the wonderful facility, of the, East Syracuse Chevrolet at, One Chevy Drive, in East Syracuse, N.Y. 13057 . Robert E. Downs made me feel, informed, a positive comfort, to the waiting room, with, refreshment, informative TV on , and about the schedule for, performance ,and care, of my, car, and for maintaining my vehicle. The Timing was comfortable . Robert E Downs, politely guided, me, to my, excellently, maintained, recalled, service. As I, had asked, for a car wash, from the winter season, it, was, wonderful, and great to have a clean, looking, vehicle, at no cost, with the service. We, both commented, how , the car, looked, much better. Robert also, checked, the remote fob, for me, and showed me, how, to find out, how, much percentage is left, for an oil change, and showed me, that by, pressing the, tabs, showing the tire pressure and the other added, information, so, I can, read, the vehicles, much more, details, and features that , it, covers, and lets me know, more about, things that I, was not aware of. Robert E. Downs is a great asset, to your company, Here in East Syracuse at The Syracuse Chevrolet, at, One Chevy Drive. I very much can say, that I will tell my friends, and family that, I was treated, with respect, served like a 2009 Chevy Impala, Queen for today. And I definitely do and will, recommend, to try, out a Chevy and be treated, service, to be, an excellent, experience with, Robert E. Downs. If I need, more service, I recommend him, highly. ROBERT'S CUSTOMER SERVICE, WELL, I AM MORE SATISFIED WITH ROBERT'S SERVICE, THAN ROBERT EVEN KNOWS, I AM VERY SATISFIED AND THAT WAS A GREAT, FEELING WHEN I, DROVE MY CHEVY OUT THE DOOR. THANK YOU SO, MUCH ROBERT E.DOWNS, TAKE IT EASY. '' (2) THUMBS UP! '' TOOT....TOOT BEEP........BEEP.......ROAD RUNNER...... AND I USED TO THINK MY 1976 CHEVY IMPALA WAS GREAT! AND YES IT WAS, FANTASTIC AND NOW, SO, IS, THE CHEVY IMPALA LS, 2009. AT ANY YEAR, CHEVY IS MY CAR.
Serving the East Syracuse Area.
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