Merle Trogman is the only game in town when it comes to getting electrolysis. She is super nice. Unlike other electrologists whom I have tried in Syracuse, Merle did not hurt me, nor did she leave marks or blisters on my face. She knows what she is doing. She is ultra-concerned with my comfort level and makes sure to get at each session all the hairs around my mouth, under my chin and upper lip. Other providers I have tried are so slow, I ended up having to leave with only part of the areas done so I had to go home and shave the areas they didn't finish. I think Merle is amazing!!!! I recommend Merle highly.