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Lowe's Home Improvement

Map & Directions
(1 Review)

201 Riverside Dr, East Peoria, IL 61611

(309) 694-0774

OPEN NOW
Today: 6:00 am - 10:00 pm
73
YEARS
IN BUSINESS
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Never Stop Improving

General Info
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your East Peoria, IL Lowe’s store today to discover how easy it is to start improving your home and yard today.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: (309) 694-9067

Services/Products
  • Bathroom Accessories
  • Windows
  • Kitchen Cabinets
  • Tile
  • Household Fans
  • Garage Doors
  • Grills
  • Carpeting
Brands
3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
Payment method
check, amex, discover, master card, visa, cash, diners club
Location
Riverside Ctr
Associations
Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
Categories
Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
Other Information

Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping

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Reviews

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Steve S.

11/25/2015

Overall

Four months ago I hired Lowe's to install windows at my residence. The windows are still unfinished as of today.



The installer came by on the date agreed to

and installed the windows but not the metal exterior trim, saying you did not want that done. Of course I wanted it done, that is what I paid for!



That was 4 months ago, I keep getting promised that it will be completed in "two weeks". Every two weeks there is an "issue" as to why it can't be completed that day. When I ask why they can't finish my windows the very next day or day(s) I'm told that the schedule won't allow it and it will be another two weeks.



The store manager won't move my date up on their schedule, I called corporate to make a complaint and was assured it would be resolved and I would be contacted in 24 hours. Four days later I called to find out what the status was, and was told the store closed it out (E. Peoria, Illinois) as I "agreed" to their resolution.



They never called me, and now I've lost all faith that my windows will be completed as my "agreement" was a complete lie.



A second call to corporate to complain and it was escalated to the area manager who also did not contact me! So here I am 4 months later with a project that has been fully paid for there is no sight of it being completed.



I wish I had taken my business elsewhere...