2nd visit - After waiting for an HOUR for Ms. Kim, I showed her a wort-like abrasion on my wrist. She treated it with a shot which burned. Then I got a body scan, and she removed something from 2 places on my back. I got 2 shots of what I assume was Novicain in both places. Then she did the removal. THE FIRST REMOVAL HURT A LOT. The 2nd not at all. After an hour past my appointment time, she rushed me to the degree that she couldn't wait for 10 seconds for the first Novocain shot to take effect! The 2nd one I did not feel! When I got home my wrist treatment began to swell and a big bubble began to form - like a water blister. While bringing in my pocketbook the blister broke. It oozed and I put a bandaid on it. It has formed a semi-scab and still is oozing. I tried to call the office, but was able to contact no one over the weekend. Now I have an indent where she "treated" it. Is it infected? Only time will tell. Her "bedside" manner is nonexistent - and I would never recommend her cold personality or her lack of feeling for your patients. Very bad experience with her!