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Emergency Service 24/7 Licensed & Insured

Business Description
Whether you’re experiencing a plumbing emergency, or something as simple as a leaky faucet or running toilet, Roto-Rooter can help you get it fixed quickly. Roto-Rooter’s expert plumbers in East Palo Alto are standing by 24/7, and offer honest estimates and a high level of customer service. There’s a reason Roto-Rooter has been the trusted name in plumbing for nearly 80 years.Call one of our friendly and trained customer service representatives—they’ll be happy to schedule your service.
Hours

Regular Hours

Open 24 Hours

Services/Products
Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
Brands
Roto-Rooter Root Destroyer, Roto-Rooter Pipe Shield, Roto-Rooter Sugar Digestant
Payment method
master card, amex, discover, visa
Neighborhood
Ravenswood
Social Links
Categories
Plumbers, Building Contractors, Fire & Water Damage Restoration, Grease Traps, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Septic Tank & System Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Restoration, Water Heater Repair, Water Heaters, Septic Tanks & Systems, Water Damage Emergency Service, Pumping Contractors, Building Contractors-Commercial & Industrial, Plumbing Fixtures, Parts & Supplies, Building Construction Consultants, Construction Consultants, Drainage Contractors, Pumps, Pumps-Renting
Other Information

Services: Water Damage Restoration, Plumbing, Hauling Services, Wells, Sewer Cleaning, Drain Pipe, Heating & Air Conditioning/hvac, Water Heaters, Drain Cleaning, Septic Tank

COUPONS & DEALS

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Reviews

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miles2cruise

09/04/2011

Provided by Citysearch - 
Overall
Plumbing- Stopped drains emergency

For the kitchen sink backing up we needed help ""Fast"" on the Labor Day weekend. Roto-Rooter set up a call with in 2 hours. Luis came by and I must say was one of the most helpful and professional service techs we've ever seen. He set up the roof access ""snake "" and was done in ~ 40 minutes. He offered advice to avoid future problems and provided a 6 month warranty.\nI hope we don't need them for this again but for a similar issue I will call them back!\n\n

ADeckman

04/30/2012

Provided by Citysearch - 
Overall
Roto Rooter Review

The representative, Perna, was very quick to respond. Had the clogged toilet flushing in less than 15 minutes. Perna was professional, courteous, and personable. Pricey for 15 minutes but still highly recommend.

Gloria Goldberg

12/22/2011

Provided by Citysearch - 
Overall
Roto Rooter does not disappoint

9:15 AM toilet not flushing and downstairs drain slow. Called the office and was assured that someone would be out within two hours. Fifteen minutes later, Chris called and said John would be here in thirty to forty minutes. Thirty minutes later, John Cronin rang the bell! His uniform was neat and clean and he presented himself in a very professional manner. He determined the problem to be localized and cleared the clog. No cleanout needed. Toilet working. Saved $$$!\nWe've used Roto Rooter for years and will continue to do so. Thank you.

michaeldawson

12/12/2011

Provided by Citysearch - 
Overall
Rotorooter service Nov 8, 2011

We had a massive, all house backup in our rental home one Sunday evening. Roto-rooter came in and knew exactly how to access the an awkward cleanout on an old home, and then found it required complete drain replacement in front of the house. Each technician (four total) were extremely service friendly and communicated perfectly to us throughout the process. It took many hours to complete, and the job was much more expensive than we would have liked for a rental home, but I'm glad they were so responsive and helpful. Our tenants moved back that next day. Thank you Rotorooter!

Ellin Carpenter

06/27/2011

Provided by Citysearch - 
Overall
Very knowledgeable and efficient

Knew what they were doing...but as usual suggested I have a camera go thru my pipes for an extra $150. I told them that even if the camera found damage that I would not be able to have it fixed due to financial problems.

Mamanee

07/01/2011

Provided by Citysearch - 
Overall
Roto-Rooter Plumbers 7/1/11

We have used Roto-Rooter many times but this one was above and beyond. Sewer line leakage. Roto-Rooter responded immediately. The plumbers from Sunnyvale, CA saved the day. They helped bridge the gap in finding a clean team (Water Damage Experts AWESOME!!) Then proceeded to begin work the next morning. All pipes had to be replaced under the house and a new clean out installed. It was a three day job. I cannot say enough about the professionalism shown by all employees, especially Octavius Sumon Tech # 7710 and Luis Galindo, Tech #0211 and their boss Mike Gaub. Being in a hotel for three days was the worst part. We even got to check out early! The rest was pleasant because they made it pleasant to work with Roto-Rooter. They always respected my home with their little blue booties and did an amazing clean up afterward. These guys deserve a HUGE round of applause (and some serious recognition) for all the sweat and major heavy lifting involved. Thank you for rescueing us during this messy time. And Sheila at the Sunnyvale office, thanks for helping us sort out the paperwork and making it professional and pleasant to the very end. Hope to not call on you again any time soon! HA! But we will next time we need something. THANK YOU!\n

maedchris

07/25/2011

Provided by Citysearch - 
Overall
available at any hour

Having a toilet overflow first thing in the morning on Fri July 22 was pretty upsetting, but knowing roto rooter will come out any time at no additional charge is reassuring. This was not the first time Octavius had literally bailed us out! He was polite, explained what he was doing and did a great job.

wahcah

07/28/2011

Provided by Citysearch - 
Overall
Roto-Rooters Outstanding Service

I normally call Roto-Rooter for cloggede drains but this time I thought I'd try a ""discount"" service. Since they were delayed in getting to my home I called Roto-Rooter before they arrived.The discount plumber came and were very rude. They didn't seem to be very knowledgable and gave me quote. I sent them packing.\n\nRoto-Rooter came as advertised, within the hour, and was very pleasant. He provided a quote which I accepted. It was the same price as the first plumber. \n\nOn the phone I had been advised by the clerk to check the internet for coupons. I had printed a $50 coupon which the plumber accepted. He did an excellent job and was very pleasant about it.\nThanks for the good work.

Nanhi S.

06/23/2017

Overall
Expertise
Professionalism
Promptness

Even though they gave me a 4 hour window, they were here in less than an hour from when I called. The technician was professional, efficient and polite. Very satisfied.

Sam M.

07/22/2014

Overall

great experience and very professional. The service technician, Jesus, performed an excellent job. Went well above what I expected. I was very pleased with his work. Also cleaned up after he was finished, which was great. The price was well worth it..Highly recommend them.

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