They didn't pick up the phone for me I had to call a different cab company
A very rude woman answered the phone. She couldn't understand what I was saying and said I said something I didn't and then hung the phone up on me. I called back for a manager and she said she was calling the police. Seriously? There are WAY too many other cab companies put here for this. AVOID them.
January 24, 2004 @ 6:30 PMI take Jacob Taxi occasionally from East Orange to West Orange. A few months ago, I used to pay $11 for my trip. Around 4 weeks ago when it started getting cold, the driver charged me $15. I just took the taxi again and this thief charged me $20 even after telling him what I used to pay. I called the dispatcher and he told me the correct price should be $12. When I told him that I need the name of the driver so I can report him to the owner, he refused. All he told me that I have $8 credit. I told him I don't need his credit I need my money back and he should send the driver to turn back and give me my money back. He said the phones are too busy to do that. Additionally, he refused to provide his name and also the name of the driver.