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General Info
The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Brands
State Farm
Neighborhood
East Northport
Categories
Insurance, Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance
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nvng1691

09/04/2009

Overall
Outstanding Customer Service

I have been a client of Cathi's for several years and always knew that she and her staff were knowledgeable, professional, and thorough but when I had an accident with my car I found that Cathi was also a friend. I was in a fender bender and had pulled over with the other person waiting for the police to arrive. I realized that I didn't have my ID card in the golve box so I called Cathi's office to ask what I should do. Not only did she get on the phone with me to see if I were ok but she then printed new ID cards and brought them to the scene of the accident so I would have it for the police when they arrived. If that's not superior service and caring, I don't know what is. I'm so glad she is my Agent.