I took up kayaking a few years ago and found a used Kayak on KSL. I didn't know much about kayaking gear and realized I needed some help outfitting both my boat and my self. There are not many stores in SLC that have much whitewater gear. I went to Wasatch Touring and found all sorts of cool stuff. Being new to the sport I needed some help and the staff was great. Not pushy but very helpful. After several trips to the store I was ready. Correct size paddle, Helmet, Dry top, Float bags for my kayak, Dry bag, a skirt that fit my boat. To top it all off.... I meet one of the owners, Charlie, when I was on the Snake River. I told him I was kind of new to this and he invited me to paddle with him. Was very cool, and he helped me alot.
I read this earlier review claiming poor service and find it offensively silly. Obviously this guy has an exaggerated view of his own importance; He never once says he asked for help. I have been in many times, have viewed the staff work with many people, and have seen nothing but good to great service. While this shop is generally for knowledgeable people I was a novice and an old man and they went out of their way to give me great service. I brought them a charity project for someone in need and they worked as if they would earn a fortune and charged nothing. These people know what they are doing!
Went to store to rent a full suspension mountain bike, and after enjoying the day riding a trail nearby recommended by the staff, decided to purchase a new model of the bike I had ridden. The deal was made even sweeter when they took my rental fee off of the (already discounted) price of the bike.The salesman was extremely knowledgeable and easy to work with. Great service, great products, 100% would shop again.
They have great customer service. They were so attentive to our needs and extremely helpful in making sure we had the perfect fit. We will definitely be going back!
I love biking, and I am so glad to finally have found the bike shop that caters to my needs and passion. Wait for me next month!
Great shop, service, selection and prices. They do all my wrenching now. Only one thing Please carry some wire rim DH tires.
Great Service! Thanks guys for the fast turn around.
These Mission bikes are built to last!