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Gengras Harley Davidson

Map & Directions
(4 Reviews)

221 Governor St, East Hartford, CT 06108

(860) 528-7200

OPEN NOW
Today: 9:00 am - 6:00 pm
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
MonClosed
Tue - Wed:
Thu:
Fri:
Sat:
SunClosed
Brands
Harley Davidson
Payment method
amex, all major credit cards, mastercard, visa, discover
Other Email

Category
Motorcycle Dealers
Other Information

Parking: Lot

Wheelchair Accessible: Yes

Reviews

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Mike G.

08/15/2015

Overall

well another run in at gengreas harley

I was approached in parking lot by ron that was upset and question me about my survey

got heated when i looked at a new bike they told me one number on trade in ready to do deal it dropped $1550, was told sell bike can do better deal cash i did that , they dropped $29. Had issues with bike paper work couldnt resister so got a dealer plate for a couple days 2 1/2 weeks later went in to see what the hell was going on didnt know i had a dealer plate and all they had todo was a transfer from old bike so today when confronted told him they couldnt buy a ten rating i would not refer anyone to buy a goat from them let alone a HOG and when talking to his boss tim it seemed to be bussiness as usual so at the end of it all ron told me the survey didnt matter and was tossed. So why come into the parking lot to a customer that bought a CVO street glide and was there for service and getting pipes and extras

service dept first class keeping to

he place afloat damn had to give one star wouldnt let me do less

claimed iconBusiness Response08/19/2015

Mike, Our expectation is that every customer that walks through our doors has a friendly, informative, and efficient experience. I want to apologize for it seems that we have fallen short of that expectation. I would like the opportunity to correct this situation and speak with you directly. Please contact me directly at bszymanowski@gengras.com or 860-727-6414.

This listing has been claimed by a business representative.
Angel V.

03/14/2015

Overall

Thank you Mike and Joe of Gengras Harley Davidson Buell for everything you guys did to help me purchase my first Harley. You guys have really made this experience a great one and have made me a loyal customer.

opie.soa

03/03/2013

Overall
Best dealer in state by far

All around best HD dealership in the state. Friendly. No pressure. Best prices and cleanest nicest bikes. Service techs a amazing and more instock parts than anywhere else.