Gengras Harley Davidson
221 Governor St, East Hartford, CT 06108
well another run in at gengreas harley
I was approached in parking lot by ron that was upset and question me about my survey
got heated when i looked at a new bike they told me one number on trade in ready to do deal it dropped $1550, was told sell bike can do better deal cash i did that , they dropped $29. Had issues with bike paper work couldnt resister so got a dealer plate for a couple days 2 1/2 weeks later went in to see what the hell was going on didnt know i had a dealer plate and all they had todo was a transfer from old bike so today when confronted told him they couldnt buy a ten rating i would not refer anyone to buy a goat from them let alone a HOG and when talking to his boss tim it seemed to be bussiness as usual so at the end of it all ron told me the survey didnt matter and was tossed. So why come into the parking lot to a customer that bought a CVO street glide and was there for service and getting pipes and extras
service dept first class keeping to
he place afloat damn had to give one star wouldnt let me do less
Mike, Our expectation is that every customer that walks through our doors has a friendly, informative, and efficient experience. I want to apologize for it seems that we have fallen short of that expectation. I would like the opportunity to correct this situation and speak with you directly. Please contact me directly at email@example.com or 860-727-6414.