CCPA

In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

A Plus Mike's Appliance Service

Map & Directions
(7 Reviews)

58 Central Ave, East Hartford, CT 06108

(860) 528-7951

OPEN NOW
Today: Open 24 Hours
28
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Please contact the business for updated hours/services due to the COVID-19 advisory.

Same Day Service, Low Rates, Prompt and Professional

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Refrigerator Repair, Washer & Dryer Repair
Brands
All makes and models
Payment method
check, no credit cards
Location
Hartford Metro
Amenities
Any brand, make or model, we've got you covered 24 hours a day.
Categories
Major Appliance Refinishing & Repair, Appliances-Major-Wholesale & Manufacturers, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair
Other Information

Services: Refrigerator Repair, Washer & Dryer Repair

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Stephanie A.

08/10/2017

Overall
Expertise
Promptness
Service

I am very pleased with my service. I had been trying to get someone from J Used Appliances to come & check my dryer for almost 2 weeks. It never happened. Finally went online & found A Plus Mike's Appliance service. I made the appt, Mike was at my house within 2 days & fixed my dryer on the spot! I went to work afterwards & told everyone about him. I will be sure to refer this place to everyone I know! - Stephanie Antrum

Review Image
jilarose

04/15/2013

Overall

Mike did a great job. Very professional. Got right to work and explained what he was doing while he took care of the problem. I would recommend him to anyone with an appliance problem. Kim who scheduled, took call as well as followed through was a pleasure.

newgrandmother

01/26/2011

Provided by Citysearch - 
Overall
Good Repairman

Prompt, nice and took care of my problem very quickly. He also took the time to explain how to prevent the problem from happening in the future.

sarakct

01/24/2011

Overall
Finally an honest, fast, reliable repairman

Saturday morning, spin cycle issues... I called Mike who came right over after completing another job. I ran a quick errand just before he showed up. When I got home, he had fixed the washer and had already left (he left the broken part for my reference). My daughter said he was very nice. I had told him what the problem sounded like on the phone, he diagnosed it accurately and his over-the-phone ballpark was what I was charged which was very reasonable. Couldn't ask for better service.

springtime333

09/17/2010

Overall
Good Review

In regards to the other review. We do not charge for "travel time", just the service call and labor. When people are calling around appliance companies for prices they always call us back. We are one of the lowest priced appliance service co. in this area. We have had the same customers for the last twenty years. Mike is well liked and trusted by many. We rarely ever have a complaint. When we do have a complaint we address it. The customer in South Windsor who had wrote the bad review was going to revoke it after speaking with Mike and resolving the misunderstanding. I just wanted to make it clear to all of old and loyal customers of this. Thanks Guys, Kim (Mike's good friend and employees for many years)

JRan

11/18/2009

Provided by Citysearch - 
Overall
A Plus repair with D Minus SERVICE!!!

Mike's Appliance is SMOKE AND MIRRORS folks. BEWARE!!!!!!!
Mike was hired to repair a dryer which was not working. He came to our home in South Windsor and did service work. This, mind you, costs me (as the customer) more money because of the ""travel time"" to get here; which is no more than 4 miles... This fee on top of a completely UN-DISCLOSED $60 service-call FEE.
ANYWAYS, As soon as he left, our dryer was still not working. We called back right away, we were told by his assistant (and wife, or not wife.. they lied about this fact, telling my spouse and I conflicting facts, kind of weird..) that we would have to wait until the next day for re-service. No problem. Outside of a few morning errands, my wife stays put ALL day, glued to the house for the impending repairman visit. At 4pm, I get home and decide to call for a status on arrival, which was estimated as (after noontime) only to find that they have no ability to come out to our house this day. Why am I calling YOU then Mike, shouldnt you or your wife/non-wife be calling ME?????????
Moving on... The next day, he comes to fix the initial problem, a clogged dryer, and knowing how persistant (and irratated) we've been; charges my wife additional $42 for the half hour to fix what should've been solved initially. Terrible customer service!!!
Angered, I call and talk to Mike directly. This was the most demanding, horrifying ten minute phone call of my life. I simply want to be heard as a customer; I have concerns that are not addressed. Mike would not let me say a word. He kept interrupting my every thought, being very defensive. The fact is, Mike seems like an ok guy, he is just TERRIBLE at business and service!!!!!!!!!! At this point, he has fixed the dryer issue. I find myself having spent $170 to fix a 20 year old dryer. Had I known about the 'smoke and mirrors' fee schedule, I would've gone to Sears and spent that money on a dryer made in this millenium... Call at your own risk!!