After various occasion of unsatisfied service, I decided to give this shop one last chance before I say goodbye for good. But to my surprised, when I went, I was serviced by a new tech name Stephenie. Not only is she excellent, she is also very pleasant and knows how to communicate with me. Stephenie is the new manager of the shop now and she is putting in a lot of effort trying to tidy up the mess the last manager created. The shop is so clean you might mistaken it for something else. Stephenie understands my needs and she does a really good job with the trending nails styles. I am glad I stopped by and now Stephenie has been my go to person. Trust me, you will not be disappoint as the service is so much better than a month ago.
16. Room With A Doo
20 Jefferson Ave Ste 2West Hartford, CT 06110
From Business: Hair Design - Skin & Nail Care - Make-Up - Evening Appointments - Free Consultation - Color Correction - Custom Make-Up Facials Pedicures Manicures - AVEDA - An A…
I was skeptical at first from all the bad reviews I see through a quick google searched. However, I went with my gut and gave this shop a chance. I learned that they have changed new management again recently and providing way better service than in the past. I was really pleased with Mai, the new nail tech in the shop. Not only is she fast, she is also superb in what she does and I am beyond happy. I will continue to go here as I see that the new management is promising. The store is clean and smell lovely unlike most shops I have been to.
Getting gel nails done here for 9 months, going at least once a month. Every time I walk into this place they ask, "Have you been here before?" I'm never charged the same amount of money for the same job. On my last visit, which will be my last visit, the owner asked that I pay with cash because the service charges with the credit card company are too much for them,(even though they advertise accepting all credit cards). Also, I was the only customer in the salon getting both gel fill and pedicure, being serviced by the only employee, when 2 more customers walked in for the same services. The employee called the owner to come in to help. When he got there, I was in the middle of my gel-fill; he started the bath for the other 2 customers then took over my fill because he said he would be faster. He did not do a good job, he rushed through the rest of the fill and proceeded to ask me to pay in cash!! Not going back. No personality and a very bad memory, terrible customer service.
Excellent place!!! Best nail salon in the Greater Hartford area. This nail salon is at the next level!!
You are finding the right place. They are one of the best design in town. The place is so nice and clean. All people who work there are friendly and respectful. They are not just do your nails to get money but also they tell you what need to be done and what is not. Every design that they do, you can imagine how can they do that. It does look perfect and beautiful. I just love this place, I won't go anywhere but Lina's Nail Salon. Thank you for treating me as a customer.