Worst one I ever seen and very bad experience. Service is very bad. Main advise, don't ever go to this store.
824 S Aiken AvePittsburgh, PA 15232
From Business: Supercuts hair salon in Pittsburgh at Shadyside Village S Aiken Ave offers a variety of services from consistent, quality haircuts for men and women to color serv…
This was my 1st time at Great Clips & Jen Lee was Awesome, she talked with me, took her time & did Exactly what I wanted. I Love my hair & will be back!!!
The salon is phenomenal. They took time to listen to exactly what i wanted. Reviewed a photo of the style requested and provided exact results. There was no rushing and they listened. This is difficult to find these days from a salon. I will return and encourage others to do the same. Thank You Rose--i love my new cut
This place is horrible. The girl that cut my hair did a terrible job. My 3 year old could have done a better job than her. It is so uneven. I don't know what she was doing. It looks like the person that did my hair was drunk. At least that's what everyone at my work said. I do not recommend this place to anyone. They need to hire some people who know how to cut hair.
Decided to stop in as I saw that they had a sign that they accepted competitors coupons. Saved me a trip elsewhere. I was then told they only discount up to $3 off..... ah, that's NOT what the sign says. Decided to stay as it benefited my schedule. After about a 15 min wait, I was led to a chair. Hair from the previous customer all around and on the chair too. She wiped it away with her hand.... g r e a t start..... and then 1/2 way thru my cut she excused herself to put neutralizer on a perm and left me sitting there. I usually tip well- especially on a coupon - but I didn't get a good feel on my cut and was happy to leave. And I was right.. when I got home, my hair was all choppy and uneven on the sides. I could have done better I think. Heading out tomorrow for a repair - though it will be shorter than I want, but I'm not keeping this cut for long.
The WORST salon I have EVER been to! I went in to have my roots touched up and to have more highlights added to my hair. Also, I was in need of a trim. The stylist, Brittany, seemed to be quite inexperienced, although she seemed very friendly...at first! She said my hair was the longest she had ever worked with (my hair WAS to my waist). She seemed to be having a hard time with my hair since she got it tangled into a giant knot which she asked me to detangle myself. I detangled it and figured the problems were over. However, I ended up having to detangle it multiple times during my visit. Then, when she rinsed my hair, she got a funny look on her face and she called another stylist over to consult at which time she informed me the my roots turned bright red (they were supposed to be dark blonde). Then they decided that they would need to add a toner to correct the problem. Unfortunately, it did not correct the problem. At that point, she began cutting my hair. I still wasn't freaking out at that point because I figured she wasn't done yet and that she was still going to do something to fix the color. However, she then put my hair under the dryer without doing anything else to fix my hair! And I caught a glimpse of how short she had cut my hair! (She took off a good 8 inches when it was supposed to be no more than 2 - 3 inches...my hair used to fall to my waist, it's now at the middle of my back) At that point, I interjected and said "you aren't going to leave my roots like that are you" to which she replied "it's not that bad, I don't know what your so upset about...all your grey hair is covered". I was absolutely mortified as I pleaded with her to fix it as tears poured out of my eyes. She said there was nothing else she could do. I said there must be something she could do and she said there wasn't. My continued crying apparently annoyed her because she said " look....do you want me to finish drying your hair or not?" I said I "guess not then since you don't seem like you want to" and then she handed me a bill for $165!!! I said..."you aren't seriously charging me full price are you. I shouldn't be charged at all. My hair is ruined" to which she replied "if you don't pay, I'll have to call security!" (Even though I never refused to pay) I asked for a manager and was told that the manager was off and I would have to pay then I could call the manager the following day if I still wanted to complain!!! So, I paid and left crying...even though the receipt states that they guarantee satisfaction on all services! After multiple calls to the corporate office and after speaking to the store manager, her manager, and her manager's manager; I was told that a refund check would be mailed to me. I explained that wasn't going to fix my hair and that they should also pay the cost to fix my hair. They refused! So, I'm stuck with clown hair and I won't hold my breath for the refund to to maybe arrive. We shall see...either way, the damage is done! And P.S. When I got home from the salon, I had to cut a lock of hair that she completed missed cutting...one lock of hair was left 8 inches longer than the rest!!!!!!I have pictures posted on my Yelp review if anyone wants to see them!This is just my personal option, but if you love your hair or even just like your hair a little bit...I would not go to Regis!!!!!! I learned the hard way... It's going to cost me a few hundred dollars for corrective coloring and I have to wait a week! Ha! I guess I won't be leaving my house this week!!!!
I went there for the first time last night...I've been so unhappy with my haircut for over a year now and I saw him on the Pittsburgh Today show, so I decided to try him. He and his employees are very friendly and welcoming. He did a fabulous job on my hair, and I couldn't be happier!!!! I am finally happy again with the cut...I will definitely be going back!
TOTAL Nightmare. RUN don't walk...This nut "the owner" used bleach over my beautiful honey blonde locks. All I asked for was a root touch up. I called her twice to get a refund for the 200 dollars she charged me and she hungup the phone on me. She called me and berated me and I recorded the whole conversation. She refused to fix my hair or even pay me back. She did every single thing possible to get more money off of me. As I stood horrified at the counter realizing what I mess this was...she told me she could do balyage for 300 bucks to make it better. WOW! I went to Rainbow Room in Westlake Oh where the haircolorists are all BOARD CERTIFIED and had Angela fixed this mess up as best she could. Some people really should not be anwhere near scissors or chemicals. I suppose if you are living near that salon and need to use a public restroom that might be the only reason to enter that hideous lime green door- Trust me. Please dont ruin your hair.
I used to think that when it comes to salons you get what you pay for. Not at Plum Sam's. I usually don't ask for a particular stylist because they are all awesome, but the boys are particularly special. No matter what ideas I have, everyone goes the extra mile and I always walk out smiling! Thanks to everyone there, by the way. Don't let the chain idea fool you; they are pros who do it right in good time and down to the detail.
I have never had my hair done in Pittsburgh and saw that Daquila had wonderful reviews so thought this would be a great place. I scheduled a cut, color and highlights. Not only did I have to wait 45 minutes to be seen, but she also did a terrible job at understanding what I wanted. To make it easy, I brought in multiple pictures and thoroughly explained what I was looking for. After being there for three hours, I left with hair that looked practically the same when I came in as if nothing had been done, in addition my roots weren't even touched. She had me come in two weeks later to rectify her (lack of) work and ended up giving me my money back. She explained that she never colored my hair and just did a full head of highlights (that you couldn't even see). Talk about, MAJOR communication issues between the appointment I requested, the pictures I showed her and the final product. So upset with the salon and my experience. I would never recommend this place or come back again.