H & M Limousine Service
1079 Rock Road Ln, East Dundee, IL 60118
Fax: (847) 428-4890
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H&M Limo is so great! Booked for my daughter's prom and Abbie was so helpful!!! She stayed in communication with me even on her "out of office" hours through her perosnal email, I felt very taken care of and super comfortable through out my whole Prom experience. We use them for our airport trips all the time and the reservationist's are so nice! We have only had one time where we waitied a little longer than normal for our car when we were at ORD but the dispatcher explained that it wasnt the drivers fault and there was a hold up at the lot, we were able to grab a cup of coffee and everything was great. I wish some people understood that when something does go wrong its not always the drivers fault. If you live in chicago you know it is prime construction season which causes traffic, choose to leave earlier. Just speaking my peace to the haters. This company has helped me and my family for many years and this Prom thing was a new experience for my family and like I said I was overlly pleased!!!!!
Do not use!!! I believe any positive reviews are false. The owner's daughter Abby quoted us and emailed us a price to take us to Midway airport. Then at the airport they tell us it is $200, instead of the $113!! We show the driver the paper and she said H&M will credit us back the difference on the return trip.
We call H&M and tell them the situation and are very rudely told "What do you want me to do about it?" Then we are told to call back on Monday to get it sorted out.
We call back today (Monday) and they tell us they will not credit us the money back and will not honor what we have in writing! Now we will be stuck at the airport because of their dishonesty.
I cannot believe this. Be warned!
Today it's neg 2 degrees. The driver stood by the trunk while I brought my first bag. Told him there was a second to receive attitude. Dude I know it cold but I'm not working. Got into a limo which wasn't warmed up nor had working heat. Called Steve at dispatch and I get a sorry and thanks for letting them know. My wife and I are cuddling in the back to keep warm which I guess they could consider a service but we are talking about how the class has been lessened from the world. Sorry to be spoiled but heat in a $135 limo is expected.
01/22/2011Provided by Citysearch -
I recently returned to this area and haven't used a limo service since 2003 when I constantly used H&M. I couldn't remember the name of the company I had used so I have been ""stuck"" with 3 other companies, none of them truly great. For some reason I looked in the phone book, because I couldn't remember the last one I used, and H&M stared me in the face. I'm glad to be back with the best service. Thanks for still being there and being great
01/13/2011Provided by Citysearch -
I have used many Limousine services, but by far H&H is the best, for 15 years, they have always been on time for pick-up, always waited, there drivers were always helpful...recently our flight was cancelled, changed, changed again, coming back from Florida Jan 11, 2011, our luggage got lost, Southwest searched flights and I had to file 6 reports, H&H driver, waited over an hour, how great is that...that's great, made the misable day, with all the delays, a great trip home....thanks H&H
04/26/2009Provided by Citysearch -
We've been booking them for trips to O'Hare and even for a family anniversary celebration to the Anvil Club and they have never disappointed us. Rates are competitive, so give them a call if you are looking for a night out or a drop off at the airport.