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Mike's Music

Map & Directions
(3 Reviews)

12551 Old Glenn Hwy Ste 4, Eagle River, AK 99577

(907) 694-6453

CLOSED NOW
Today: 12:00 pm - 5:00 pm
Tomorrow: Closed
23
YEARS
IN BUSINESS
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General Info
,
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
SunClosed
Extra Phones

Fax: (907) 694-6453

Brands
boss, roland, washburn
Payment method
discover, master card, visa, amex, cash, debit, all major credit cards
Neighborhoods
Regional Park, Downtown Eagle River
Other Email

Categories
Musical Instruments, Bands & Orchestras, Guitars & Amplifiers, Music Instruction-Instrumental, Music Sheet, Musical Instrument Rental, Musical Instrument Supplies & Accessories, Musical Instruments-Repair
Other Information

Parking: Lot, Self, On Site, Free

Wheelchair Accessible: Yes

Price Range : Average

Reviews

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Justin K.

03/02/2018

Overall
Selection
Service

I really like Mike's Music. I see one review from an idiot that thinks they have bad customer service because they wouldn't change her violin strings for free when she didn't purchase either the instrument or strings from them. I wouldn't do it for you either... it's time consuming and a skill, and on a guitar that's a $60 charge! The nerve of people! I have went in to browse and come out with a guitar in my hand several times. The price of strings is a little steep, but when I need them, they carry my brand. The service is just fine here... don't pay attention to over-entitled people who want to throw a fit because a business won't just provide whatever service _they want_ for free.

swbase

10/07/2012

Overall
Don't go here if you are at al...

Don't go here if you are at all interested in a business that makes any effort towards customer service. I was told flat out by the owner/manager that she wouldn't pay for the ten minutes of overtime of her employee to finish our purchase of an instrument. When I had previously tried to come in to their store, the hours didn't match the sign or website, due to closing earlier that stated. Needless to say a small effort on their part, would have created long term relationship that would have paid for that ten minutes of overtime.

fiona

06/01/2011

Overall
Mike's Music lacks customer se...

Mike's Music lacks customer service. I went in today because I was in a bind and needed help changing some violin strings, ASAP. They were unwilling to help because I did not buy the strings from them. Not un-able, but unwilling. Their excuses for why they would not help were just that, excuses. They have lost what ever business I may have brought through recommendations or my own musical needs.