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Campbell Boyz Trucking, LLC

Map & Directions
(2 Reviews)

12111 Spring Brook Dr, Eagle River, AK 99577

(907) 696-2277

CLOSED NOW
Tomorrow: 9:00 am - 6:00 pm
10
YEARS
IN BUSINESS
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General Info
,
Hours
Regular Hours

Neighborhoods
Downtown Eagle River, Spring Brook Vista
Category
Automobile Transporters

Reviews

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Olivia J.

04/08/2015

Overall

I'll start off by saying the only good thing about this company was the girl named Emily that was nice to me on the phone and the trucker that dropped off my car was also nice. Other than that, horrible experience and DO NOT recommend them. So, like a normal person before I booked with Campbell Boyz Trucking I reviewed their website, got a quote and of course read the reviews. Not a surprise, all the reviews were horrible. In the back of my mind I thought well, maybe these people are just not patient people that are jerks and complain a lot. I thought to myself, as long as I give the car 14 days, which was what I was told from the representative Shay when I called, it would be enough time. Campbell Boyz Trucking told me that it would only take 7-10 days. I gave it an extra 4 just in case. Let me also mention that I am a girl in her early twenties traveling from Alaska to California. I am moving out of state, away from friends and family to start a new life. So, I drop my car off March 5th, 2015 because it will start to travel the following day on Friday. Let me remind you, I am leaving on a plane on March 20th, 2015 to Seattle, Washington then driving down to California. Anyways, I get a call the Monday before my car is suppose to arrive, March 16th, 2015 letting me know that my car will arrive Friday or Saturday. I am a little bummed because I did not want to spend a day in Seattle I just wanted to get off the plane and drive, but I thought to myself whatever it'll only be 1 day I should rest up anyways. I fly out of Alaska 7 am on March 20th, land in Seattle around 11 am. I am so happy that I was not making this trip alone. I had 2 friends meet me in Seattle to travel down with me to California. Let me tell you, we had an awesome plan for the drive. Was suppose to stay in Portland, go through the Redwoods, see San Francisco, pretty much do an awesome coastal trail drive to my new home. Anyways, I land and call, only to find out that this whole damn time, my car has not been shipped yet. It has been sitting in their lot this whole entire 3 weeks. I am told my car is not going to come on Friday or Saturday and probably not Monday. I was stuck in Washington for 6 days and 5 nights. I thank God I was not by myself. The manager only paid for 2 nights and refused to give me a discount. Look, let me just say, I understand things happen, that's life, but I was not at all at fault for this. I know the terms say "7-10 but is not guaranteed" but seriously, what about a huge inconvenience? Especially since I was told a week before I arrived that it was going to be there. I was not notified that there was any problems. They told me there was something wrong with the engine or whatever, or the tire blew out, I understand, but to have no courtesy to reimburse me for at least all my hotel stays is shocking. Plus, I had to pay for food, for cabs, for bus's and trains just to get around and I missed 3 days of work. What a nice first impression huh? To end this review, just be prepared to not get your car on time and not get the reimbursement that is truly owed to you.

Kate S.

09/18/2014

Overall

Excellent service

they deliver in professionalism and timeliness. Great price for shipping autos and you cant beat the diligence and of the drivers. Great family owned business. I would go to them first when in Alaska again. Very Thoughtfully Kate