What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
261 S Churton StHillsborough, NC 27278
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
We have used Neal’s Garage a few times. I found them to be honest, creative, and just plain kind when it came to fixing our Ford. One fix was an A/C problem that two other garages had stuck us on and the other fix was a “flat-out broken down - what are we going to do” issue. Both jobs were reasonably priced but certainly not so cheap that you wonder what kind of operation that are running. I came to them on a recommendation from a social media group and am glad I did!
Since I have a vintage Volvo, I called three different Volvo dealers around the triangle----each gave me an estimate btw $50.-$150. The only one that did not give me an estimate was Swedish Imports because he needed to actually 'see' the car & with some of my problems, Volvo just doesn't make some parts anymore. Sounded reasonable & they were only 2 miles away, so I went there. Glad I did! Fixed what he could & only charged me for the headlight--$20.! All the 'others' had maintenance fees etc . just to 'look' at the car. Thank you J.J.!!
i had repairs made to my vehicles three times and each time they were very efficient, professional and very reasonable. They took the time to explain everything they were doing and an estimate of cost. This business is a well kept secret in Durham.
JR Automotive did me right, same day served. I'm happy with the service. I would recommend .Price was in my ideal range and was explained to me what parts,labor, and guarantee involved.
Very poor. Took a day off, arrived at appointed time, but no windshield in stock! Different explanations as to why, both from inept, disorganized manager Jason and from uncaring central Customer Service. Net result: Lost a day but did not get my windshield replaced. Do not use Safelite in Durham!
I needed auto work done and stopped in for an estimate. I was told it would be between $650 and $850 depending on the exact work needed. So I scheduled time to bring my car back the following week. Called to verify everything and the quote went to $1150. I told him I was in last week and you gave me a quote of $650-$850 for the same work. I am a college student and that is a major difference. I told Sears I had to save up to afford that type of cost and asked how long the quote was good for. Auto center schlep said, "today only" and hung up on me. I found a different garage who did that work and much more for about $400 less. No wonder Sears is going bankrupt – Over priced and rude service! I will never shop at Sears for anything!
I have been taking my cars to Lonnie for over 35 years. He has always done an excellent job and he stands by his work and his prices are always fair. He has moved to several different locations and we have always followed him. I can't think of ever using another mechanic. A nicer guy you will never meet.
Run someplace else as fast as you can!! Pinhole leak in my brake line turned into $900. Took 4 days to get it done.
I was provided top notch service and advice. Mr. Mills is extremely efficient, professional and was more than willing to provide the details and resources needed to get the job done.
Mr. Mills has provided me with great advise regarding my vehicles on several occasions. He has performed multiple computer diagnostics on my vehicles as well as various friends I recommended to him. Mr. Mills is very professional and knowledgeable to his business. I will continue to seek his expertise and recommend him to others.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.