Worst experience EVER! If you have any other options outside of the V.A. system in N. Carolina take it! My story is quite long but I am going to condense it to a few lines. When I went to the women's clinic for a problem they sent in two girls (one was supposedly a doctor who looked like she was still in high school the other was an intern or something and looked the same - in high school) and sadly their answers were the same. After telling of my problem they said (and this is a direct quote) "We usually just tell people like you to wait it out." Wait it out? That would be until my death which likely would have occurred far sooner than it should have with these uneducated, uncaring, supposed medical personnel. I have never heard such an answer in my life. I did not go back for a couple of months. When I finally decided I still had to do something to resolve this I called for an appointment and demanded to see the head of the clinic. A little more help but very, very little. I had to do ALL of the research for my own treatment. After more than three years I finally received care, however I had filed a TORT claim against them for their gross negligence and despicable lack of professionalism so they, by law, had to refer me out to a civilian hospital for treatment. Thank the heavens for that because I did not want them doing anything to or for me. Amy Skiff and Joan Galbraith were two of the worst - such horrible treatment, and they're women, so they should understand problems women face. If I could give a negative rating to this facility for everything, I would. None of it was good and I am quite happy to not have to deal with them ever again.Lee
300 W Morgan St Suite 700Durham, NC 27701
The NP I had did not allow refills for my BP meds even though I told her I would be traveling out of state. Ran out while I was gone...trying to make an appointment. First individual was extremely nice and helpful. She forwarded my call to the proper clinic. Person on other end kept saying they couldn't hear me and hung up. Called back...this time when I was forwarded to the clinic it ran 30 times before I was hung up on. I am an RN...if I allowed the phone to ring like that I'd get fired. Guess I'll have to go up there on my day off and make a scene to get my meds before I have a stroke. Wish just once they would get treated like they treat the vets.
As a veteran I wish I could write an awesome review but I cant. This VA is run by people who seem to care less about veterans and more about warming seats and collecting a goverment check. The doctors are fine but intake staff are lame. They run in the same ethnic circles and make their money off veterans and would rather chit chat then do their jobs. But then its Durham NC. What else would you expect where you have the rich and the very poor. For the most part they are friendly but in this town everything works at a snails pace. Hopefully you wont lapse into a coma while waiting