The Maids of Durham-Chapel Hill
3622 Lyckan Parkway, Suite 600, Durham, NC 27707
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06/07/2011Provided by Citysearch -
I can never seem to get my whole house clean at one time. I had The Maids come to my home. When I came back not only was it all done but it smelled clean! The fixtures looked brand new and I actually did not have to lift a finger. I got so much done this weekend because I did not first have to clean the house. They were on time and brought everything they needed. I highly recommend them!
05/09/2011Provided by Citysearch -
The Maids in Durham have been cleaning my house for several months, and do a fabulous job. They arrive on time and are professional and thorough. A team of 3 or 4 arrives ready to work, and get right to it. I am very happy with the work that they do. The front office staff are responsive and flexible when you need to adjust the cleaning schedule. I highly recommend them.
09/26/2007Provided by Citysearch -
I can handle the occasional problem with a cleaning service, and The Maids did have the occasional problem, including entire rooms not being touched. But I cannot handle theft, and that is what happened. An item disappeared while they were in my home, and their response was unsatisfactory. I was told that they get complaints of theft all the time but then the people call back that they found the item. They would not submit my loss under their insurance, because to quote the manager ""I pay the premiums and mine will go up if I submit it"". The reason for insurance is in just such a case. Plus, the manager said they had asked the team and the team said they didn't steal the item. As if they would have confessed!!!!! The only recourse I had was to fire them, since they won't stand behind their promise of providing a reliable, safe cleaning team.