Use both the drycleaners and laundromat. Plenty of washers and dryers available and clean atmosphere. Love the same day service on my cleaning and the customer service is always great.
Dropped off clothes August 29, 2016. Paid for them in advance. Went to pick them up September 9, 2016 and the building is vacated. Phone is disconnected. No sign on door and no call from them. Don't know who to contact.
I have been a customer for years. The employees are really friendly, and the cleaning is done well. The cleaners lost my tablecloth, and they won't reimburse me. Now I'm angry!
Lost my wife's jacket and we couldn't even collect our refund on the cost of getting it dry cleaned...not to mention cost of the actual jacket! The service is absolutely horrendous and it's the worst managed business I've ever come across in my entire life. I would bet my entire life savings that this place won't be open in 6 months. If it is, I'm going to do something about it. Please take as a warning and do not give these crooks any of your money.
Destroyed my clothes, failed to make anything close to fair compensation. The owner was very insulting throughout the whole process. I will absolutely NEVER RETURN!!!
This was my first experience taking an item to the cleaners and everything went wrong. What's worst than getting back an item of clothing and its dirty? NOT GETTING THE ITEM BACK AT ALL. I went to pick up my peplum skirt from this cleaners and the older man said he could not find it so I would have to come back another time. I didn't think anything of it, until I came back to the cleaner and it was closed. The place was a cluttered mess but I trusted my NEW skirt (needed for Sunday) in their hands! :-(
-Damaged Shirts-I recently started going to this "business" for my laundry needs since it is closer to my home. Big mistake. I first noticed one shirt damaged by a stain, then two, then three - now it up to at least five shirts damaged from either stains and/or discoloration (fading) of the shirts. These polo dress shirts vary in age from several years old to less than a month old. I have taken my shirts to various locations through the years and I have "never" had such a bad experience. If you value your clothes and your time, stay far away from this place.
I took my husband suits, clergy robs, along with my church suits on Wednesday 7/02/14. The owner told us he will have them ready by Saturday 7/04/14. The suits were picked up. My husband white clergy rob had dirt around the collar!! And black oil looking spots on it!!! My white suit had a black looking tire skid marks on the collar!!! And his black rob still looked dirty!! I brought this to his attention, and the owner TRIED to suggestThat the mark was already ready there. I re directed that sentence by en forming him that it wasn't. He stated well wear another suit. WHAT!!!!!!!! I stated to him that we're leaving for a very important convocation that Sunday and we will be gone for the week. He says bring the suits back when you come back. WHAT!!!!! He then says can you wear your white suit at night? WHAT!!!!!! Who says that?!!!! I will NEVER take ANYTHING else to this cleaners! I don't care if he was the only cleaners in Durham!!!!!!!!!!!!!!!!!!!
Clean, Friendly, and always on time! :)