What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
8362 Brentwood BlvdBrentwood, CA 94513
From Business: Our beliefs here are simple. We believe in unsurpassed customer service, quality work, reasonable rates, and absolute customer satisfaction. We know that you have…
150 Middlefield CtBrentwood, CA 94513
From Business: For over 30 years, the team at Auto Import Service has been providing top-quality auto maintenance and repair services to thousands of satisfied customers. Our AS…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I went to Yelp to read reviews for Bill Brandt Ford before continuing to attempt to do business with them. I ignored the bad reviews because I trusted the internet sales manager I was speaking with. The internet sales manager had two days off and his assistant contacted me notifying me of a price drop, I called her immediately and asked her THREE different times over the phone "Are you sure this is the 4WD one?" She responded "Let me check" then confirmed that the price drop was for the 4WD over the phone and that it was $13,037. I was so excited to continue business with them after hearing this price drop for the 4WD vehicle that I wanted and have been looking for...come to find out, they sent me the SAME exact 2016 White Jeep Patriot with a price drop only it was FWD... which is why over the phone I asked Brandy 3 different times to confirm it was the 4WD and as mentioned above she said yes. I got an email the next day saying the best price they could do would be $14,638. After talking to the Sales Manager Newman he tried to twist Brandy's words and said that she was confirming the price drop of the 4WD from $14,839 to $14,639, I was the one on the phone, not him and they are LYING. This is yet again, another SHADY car dealership. There was confusion and a mistake, but not my mistake, their mistake and they are refusing to honor the price Brandy told me over the phone. Would NOT recommend doing business with them unless they are going to honor their words and their own mistakes.
Stop!! Don't do it!! This guy is the worst. Spoke to him and schedualed and appointment for 8:00am, well this guy not here so here it is 10:30 am and I message him cause the wife's upset she has to do all the sports for our kids solo today. I ask what happen and the guy say " I'm in Byron (town between the two of our locations) and I'm welding up some pipe and will see ya around 1:00." I message him back like that's a problem and all the damage he caused without the decency to at least keep me posted, so I fired him and told him I'm going a different direction. He responds. "No Worrys". Well for him no but me this poses a serious issue. Don't know how you can have a business and do things like this guy.
Hello, PLEASE READ I am very sad to write a bad review on Bermudez but I have to tell everyone so hopefully they will not go through what I did. I own a 2006 Mercedes E350 with 100 thousand miles, It would not start one day. I had it towed to Bermudez because my Wife was told he was a good foreign mechanic. He diagnosed the car and told me that both fuel pumps, yes plural had to be replaced. He also said since he had the gas tank out, that he recommends replacing the sending unit, because he already had the gas tank removed. When I picked up the car and it ran fine. A few days later the fuel gauge would not work. He said to bring it in and he would check it. He said the wiring harness was bad and replaced it. The next day the same problem with the fuel gauge. I took it back two more times and both times he said it was a wiring issue. I started to smell gas inside the car and Armando said the instrument panel was the problem and wanted to replace it and charge me. I told him the instrument panel is not the issue. The gauge worked fine before he replaced the sending unit, 3 times. He gave me a lot of double talk about Mercedes had a lot of recalls with that model and said take it to the dealer. Basically he was tired of working on my car and didn’t know how to fix it. It seemed he didn’t know what he was doing because the gas gauge works off of the sending unit and it was fine until he started working on it.I finally took it to MBZ of Walnut Creek. The service tech diagnosed that the fuel pumps were put on wrong and they were leaking gas which puddled under the seat and carpet. Thank GOD my wife and children didn’t blow up!! I was shocked when the service writer told me that the gas puddled up on the wiring where the sending unit plugged into the fuel pumps.Please, please do not take your car and do not use BERMUDEZ Auto Service!!!!!!!!!
Great place to purchase a vehicle. Great service after the sell. A small town dealer with Big savings.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.