I rented from them for six months. I had no problems with the manager or maintenance. I was told up front about pest control, and about deposit return policy, it is even underlined in the lease I signed. The townhome was clean and the flooring was all new when I moved in. I do know that in the last two years they have new management that apparently is a huge improvement to the years before. I was only charged $50 of my deposit and that was because the carpets needed to be cleaned. Everyone that lived around me seemed to be pleased with their homes too. Even when there was a noise complaint it was addressed immediately, and never occurred again.