I am so sick of going to McDonald's in Durango, Colorado and having my order either incorrect or something's missing. ON EVERY ORDER! I went there this morning and order 2 - Egg & Cheese McGriddle. What did I get? 1 - Sausage Biscuit. How hard it is to give the client what they ordered and paid for!!!! I told them I wanted a refund and said I do not have time to go around the corner and wait. That's one other thing I always have to pull around the corner and wait for my order. WTF?!?!? So I waited, I should have left, but finally a lady comes around I ask her if she is the manager, she said yes, I laid into her, telling her what I am telling you and that I am NEVER going back there again. Tired of the low grade service. They don't pay attention or don't have the employees double check the orders. I don't care if your busy. In the end having the right order is worth a couple extra minutes. GET IT TOGETHER!!!
I kid you not, if you are getting food@yummy bk.....get it through the drive through!! My lace or something got caught and tripped me up down on the floor!! nobody, not one person, did one gesture to show some kind of concern!! And the ?? Manager? Well no one could speak English very well either. Meanwhile all the employees hid in the back as I bled waiting for my taxi to take me A.S.H