Do not use this company, We had to get a window replaced in our home and had to prepay for the glass got a call 2 weeks later that we missed our appointment to have the glass installed and I would need to reschedule(No problem I had no idea of the 1st appointment). Called there office and made a new appointment (No problems so far). We they came out to install the window I was told I had to pay a 75 dollar missed appointment fee(Not only did I never make the 1st one, I was not told of any fees when I made the 2nd one). I was told if I didn't pay the fee right then they would not install my window and change me another $75 fee for missing that appointment as well. They where holding the money I had to prepay for the glass over my head to get another 75 dollars out of me for a missed appointment that I never made. Shady Business practice and I will be reporting them to the BBB.
From Business: Sears Home Improvements is your trusted, long term partner. We’ve been helping customers improve their homes for over 125 years and we back our work with strong w…
606 Hope Mills RdFayetteville, NC 28304