Florida Auto Exchange
2201 Main St, Dunedin, FL 34698
TollFree: (888) 466-7827
Florida Auto Exchange Company, Inc.
Florida Auto Exchange Co Inc
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I got my 2005 VW Jetta with 33 thousand miles and couldn't be happier with the car, my tires were the originals with plenty of tread life left but had some dryrot from age when one went out and I brought it to their attention they went out of their way to replace all 4 not just the blown one. Amazing people and great customer service
The moment I stepped in this place, I immediately felt like this was the place. A woman came outside and showed me around and I got a great car with low miles for my family and I. I would definitely recomend this place. Everyone very helpful and made me feel super comfortable. They really worked with us to make things easier on us. So, today I drive a nice car with low miles and don't have to worry about. I give this place stars.
I was heading to another car dealer & had been told not to buy a car here by a co-worker. Am I glad I didn't listen ! That was 1 month ago & I love my car !! I only stopped because I saw the car I wanted in the lot & thought it couldn't hurt to look. Not only did I get treated great I also got everything I wanted at a fair price. My credit is so bad that I went almost 4 yrs without a car. Not only are they helping repair my bad credit the salesman made sure I felt comfortable driving again & let me practice in an empty lot.
08/27/2011Provided by Citysearch -
I reviewed the car through E-Bay. The car had been inspected and everything was said to be good. We flew over 600 miles to get this car. I knew the car was ""As-is""but that didn't bother me. We test drove it and it rode good. The problem was when we drove back home, I took it to the local dealer for an inspection. The technician called me back to the service bay and he showed me the tires. The tread had seperated from the tires on the inside of the rear two. It was in total sight. The next morning fl. auto exchange called me to see if everything was ok. i explained the situation about the tires and that the car was said to be inspected. I told him this was a safety issue and that my daughter and I could have been hurt or killed. The car was an Audi TT sports coupe. He then said that he was glad we made it home and thanks for shopping with them. ///I knew at this point the place was a rip off and just hung up on him. Don't do any business with this place unless you want to buy a substandard vehicle.
08/12/2011Provided by Citysearch -
These people will rip you off! My girlfriend spent her tax money on a car from here and it broke down 8 times during the 30 days they say they will fix there cars! It would stop in traffic and cars almost hit here they didnt care! The manager is a idiot who wears a pinky ring! They did nothing for her the BBB could not get them to fix the car even! LOOK BELOW! from the BBB website!
Complaint Type Total Closed Complaints
Advertising / Sales Issues 2
Guarantee / Warranty Issues 1
Problems with Product / Service 11
Billing / Collection Issues 0
Delivery Issues 0
Total Closed Complaints 14
11 problems with cars! I pray every night that something bad will happen to them!
11/26/2010Provided by Citysearch -
I purchased a vehicle from Florida Auto Exchange in January 2010. I paid $2700.00 down. The day the car was driven home the brakes were squeaking. We brought the car back and they said that the brakes were new and that's why they were squeaking. A couple months later the brakes were still squeaking. We brought the car back and they then said that sometimes brakes just squeak. A few months later the brakes were grinding. I brought the vehicle back again and they said that the rotors and brakes were gone and they needed to be replaced. I have a two year old so by now I'm furious. The brakes were (supposedly) fixed. They then charged me $260 for the brakes to be replaced. I didn't have the money on hand so I made an agreement to make payments on the service when I made the car payment. When I brought the car home the check engine light was on and it sounded as if something was stuck in the brake column. I planned on taking the car in the following weekend. On Thursday the car payment was 4 days late and they came and repossessed it from my job. They took my car seats and left me stranded with my 2 year old daughter and my 3 year old nephew. They hadn't even contacted me before they put it up for repo. I called the next day and asked what I would need to do to get my vehicle back. They said I would need $650 to get it back. ($150 for repo and storage fees, $300 for the past due and following car payments, and $200 for the brakes). I decided to think about it over the weekend. I called on Monday morning to let them know that I decided to get the car. At that time they told me that they were pulling my loan because I had to think about it over the weekend and they weren't going to do things on my terms. This has been the worst decision I have ever made for my family. I would not recommend this car dealership to anyone (especially to someone with a family).