Called, line was busy, left a message as they said they'd call me back. One and a half hours later, no call back. Called back 7 more times, and the message kept saying they were on the line with another customer (obviously false). They never called back or answered their phone. Awful.
Was hiking on the Superior Hiking Trail with some friends from college when one of them got a pretty serious injury and needed to be evacuated from the trail. We called Allied, and they were not only prompt and accommodating, but also expressed sincere concern for our friend's health. Our driver, Sue, was an extremely gentle and kind person who made great conversation with us! Most importantly, she was a great and safe driver. If we're ever in the area again, we will definitely call Allied!
They did not show up at first time (reserved time). I called them and they arranged another car and late for about 8 minutes. I payed with credit card and asked receipt. They said system would send receipt via email to us. I never get receipt and call them 3 times, they promise to send to our mailbox. No receipt for 2 weeks.
I had such a great experience with Airport Taxi. I only needed a short ride but the driver didn't seem to mind. The taxi was clean and smelled fresh which is so important! I have already scheduled a pick up through Airport for my upcoming ride.
As manager I fully believe that we have expertise and professionalism up to 5 stars I did give us 4 stars for promptness because as new management and a great team we are striving to bring our selves up to a total of 5 stars. We have nothing but the customers in mind and noone is working harder than our team to get all 5 stars. Our goal is to be viewed as professional drivers only, never just a cab ride at the end of the day, we are very happy to offer the Taxicaller app for Android where our customers can book their own rides and our Private Ride system that sends you a text when we are on our way as well as when we are at your pick up location. To prove to you, our customers, that we take our ratings very seriously please feel free to call my private number any time 218-600-8889 for questions or concerns. I even find the occasional prank call amusing. Thank you,Shawn O'Hearon
Custom is the best . They have the best and nicest cars! I can not wait to try out their new PRIVATE RIDE app. The drivers are simply pro's!!!!
BEST CUSTOMER SERVICE COMPANY IN TOWN GREAT DRIVERS AND GREAT OFFICE PEOPLE LOVE THE NEW BLACK CARS AND LOVE HOW THE DRIVERS KEEP CARS CLEAN
Exactly right on time! Very friendly during the journey. Helped with my bags upon arrival at the airport. Would definitely recommend!
Setting up a pick up was quick and efficient. George's communication skills are great as he called to let us know when he was about 10 minutes away. The vehicle is clean and very comfortable. George made great conversation as he is very knowledgeable about Duluth. He is also very personable. I always felt safe while in the car as he took care when going over bumps and drove at a nice speed. Overall if you are looking for a no stress easy and affordable way around Duluth I would give George a call!
Very clean,reliable transportation and super nice,helpful driver. We were very pleased with the service.