Nothing but great service from here! I have been going here for a couple years and have never had a bad experience! The girls have always been professional and all my visits there have always been on time! I loved this place and the people so much that I chose them for my wedding day hair and makeup. My bridal party and I were all done in a timely manner and the salon girls were even able to squeeze in an unexpected guest who came an hour later. They supplied stuff for mimosas and breakfast snacks for us that morning which was wonderful since it was a crazy morning! All our hair and makeup looked wonderful and lasted all day! I also recently got extensions put in and they did a wonderful job!! My hair looks and feels fantastic! Highly recommend them for all your salon needs!!
If I could give this place zero stars, I would. I went in for a make up trial for my wedding. The girl started doing my make up was very sweet and acted professional, but after discussion with her she told me she was still in high school with no professional education. My make up was terrible, she re-did it and it was still terrible. I left without saying anything (which I regret) and payed for the trial. I emailed Tessa, the wedding coordinator, with my concerns, since she emailed me the next day to check in and see how things went. I was very polite and shared with her my concerns and she never responded. This is not a professional business and they do not respond to concerns. Would not recommend them to anyone since they have unlicensed/educated employees and do not mention that to customers.*I also had my engagement photos scheduled for afterwards, which I was told is a good idea. I had to run back to the hotel room and wash off my make up and do it myself.
Everyone was nice but I wouldn't recommend getting eyelash extensions there. I have had eyelash extensions for 2-3 years now and have been to several different people/salons. I used to do them myself as well, so I know the process and how they are supposed to be done. I've dealt with a few different brands so I know whats good and whats not. When putting on the extensions, you are supposed to tape down the bottom lashes so that they do not stick when you open your eyes. Jamie did not do that. She spent a good 30 minutes trying to peel/pick them apart. It was an uncomfortable process. When I could finally open my eyes, several of my bottom lashes had been ripped out and were stuck in the extensions, poking down into my eye. I had to go home and peel them out myself. I thought the extensions themselves, despite the poor quality of the lashes (they were hard and rough) looked okay. I started noticing they were poking me so I looked closer and noticed the extensions were not even put on my natural lashes themselves, but glued onto my eyelid. Most permanent lash glues are extremely strong and high in fume and ARE NOT meant to come in contact with skin. They were falling off in chunks themselves so I decided after a few days to just take them all off. I called the salon to let them know what happened and asked if they could redo them. They would not refund me or offer to do them again. I am bummed because I have been searching forever to find a place that does a good job and cannot find one.