What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
3883 Peachtree Industrial BlvdDuluth, GA 30096
2990 N Decatur RdDecatur, GA 30033
From Business: Munich West has been servicing the Atlanta area since 1976. We have the reputation of doing excellent work for a fair price. Our customer loyalty is apparent by t…
3020 Canton Rd Ste 202Marietta, GA 30066
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I must say I was extremely disappointed by the service at Rick Case. I purchased a car as a cash deal ...it was not chump change. The car had 2 things that needed to be repaired, I bought the car back in for the 2 items to be repaired, i was given a loaner with no gas and when I picked my car up not only was it not completely repaired but the XM radio was turned off and there was a plastic piece that goes around the windshield missing. I called the salesperson and told him the car needed to come back. I went back up showed the salesperson the missing piece, advised him about the radio etc. I requested a copy of the Car fax and sheet that shows all the repairs we agreed, the form clearly states repair the bumper which was not done, I was advised that the car was not certified but 900.00 cash was paid for that , then i was told I needed to call XM and get it turned back on myself....but it was working until they "repaired" my car. My car had more miles on it when i picked it then i should have since they didnt need to do engine work just paint the bumpers and repair a gap. They GM was no help and was the saleperson was nice but no help. Once i told him that I was not going to agree with them about the car in front of my 3 year old, I would instead file a BBB complaint, the salesperson walked away and threw his hands up in the air. Just horrible service for a company that had to the nerve to write a book about Customer Service. Its sad that they had the nerve to tell me that repair said the car was missing the a part when i bought it in a no one noted it (because it wasnt missing) I paid for the car but had to leave it so they could repair it, then go back and pick it up, then bring it back for repairs, then go back since it wasnt fixed to be told they werent going to fix it and to call and get the radio fixed myself. Thanks Rick Case for nothing .
These guys are ELITE. They are going to love or hate me for this review. I have a 1998 Volvo S70. If you have a Volvo and you want it fixed, (patched, repaired, band aided, or whatever,) take it to European Motor Cars. Jay is the MAN. He sincerely and genuinely cared about me and fixing my car throughout my entire experience. When I towed my car onto their lot he was IMMEDIATELY involved. He appeared right out of the garage as I walked to the office and asked about my car. He fixed my car. I then toke it home, screwed up while washing it because I hosed down the engine, and towed it back. JJ and Jay went as far as to correct me just enough to say, "Don't do that to your car". It was a "Yes, dad" moment. My Volvo is seventeen years old with 148,000 miles, recently repaired, and running better than it has in years. They made three (3) repairs to my car: replaced head gasket, heater core, and spark plug coils, to the tune of $2800. The head gasket repair is the bulk of the cost and includes a 36 month/36,000 mile warranty. The entire crew showed they take tremendous PRIDE in what they do, which is far beyond Auto Repair towards (your) satisfaction. Thank you, JJ, Jay, and the entire crew, for being so very generous. AGAIN, if you have a Volvo and you want it fixed, (patched, repaired, band aided, or whatever,) take it to European Motor Cars.
Just to let folks know I am not affiliated with Friends Auto repair in any way; I am just writing this review because James at Friends Auto is probably the best and most honest mechanic I have run across in my 61 years. He and his team are not only polite and courteous, but they never have failed in repairing my old Buick LaSabre at reasonable and fair prices. Just recently, I heard a horrible clunking sound, and James said it was my bearing on my front right tire/wheel area. He replaced a worn bearing, and now my old Buick runs great! Friends Auto Repair has fixed my leaking transmission and air conditioner, and all repairs were done with the highest degree of professionalism. If your car needs repaired, I highly recommend that you take your car to Friends Auto Repair in Duluth, GA and ask for James. You will be glad you did!
I was on the internet for about a month looking for a car before I came across the Atlanta Direct Auto website. When I arrived at the car lot, the owner and his staff were so friendly. The owner Bobby is awesome!!! He was very professional, yet warm, and informative about every question I had about my purchase. He worked very hard to get me financing for the car that I wanted. HE DID IT!!! Every time I walk outside and look at my new car, I thank God and I thank Bobby for making this possible for me. I am extremely excited and happy about my purchase and I would recommend Atlanta Direct Auto to anyone. They have a fabulous collection of cars and they get the deal done. Thanks Bobby!!! (Juanita Sheffield)
I have purchased a number of new cars, but this was my first Mercedes Benz. Our sales consultant, John Swinwood, was incredibly helpful. Since we knew nothing about the cars, he took many hours to walk us through the options and let us test drive numerous models. He was very knowledgable and when he didn't know he was quick to say so and got us the answers quickly. Once we selected a car, the negotiation was very up front and low pressure. I've done extensive online research before and after the purchase and feel confident we got a better than fair deal. We are very pleased with this transaction from beginning to end.Mike & Windy in Johns Creek, GA
I have been going here for over 4 years with my '06 Mini Cooper. Every time USA great experience. They are always reasonably priced, honest, up front, and inform me of what's going on with my car as they work. They always try to make sure that the issues are fixed and the car drive able the same day. Even after moving farther away, I still go out of my way to drive up and have my car fixed or checked out if it is not major and I can get there safely. Thanks so much guys for everything you have done for me in the past and for the services in the future!
The man that helped us was extremely polite, professional and an amazing representative for Classic Collision. He communicated well with myself and the insurance company, exceeding expectations throughout the entire process. He was friendly and efficient during drop-off and pick-up. Customer service couldn't have been better and I am very happy with the quality of the work performed. I hope to not require collision repair anytime in the future but if I do, there is no doubt that I will bring my car to Classic. Keep up the good work!!!
They made a pretty nasty scratch disappeared on my car. They are nice enough to do a go-around on my car to buff out half a dozen of other slight scratches for free (not something I asked for when I solicit their quote for my job). And when I get the car back, the whole outside has basically gone thru a nice detailing job. Lastly, they are nice enough to park my car inside and in the shade so when I go pick up my ride, it wasn't baking out in the sun. I highly recommend Classic Collision!
We had a wonderful experience buying our Honda Accord at Atlanta Direct Auto due to Bobby. He was very professional, warm, and informative. His attention to detail took a lot of the anxiety of buying a car away. Bobby was also very helpful, taking time to explain the financing and answering any questions we may have. It has been a pleasure so far to deal with this dealership. We have received follow up to check our satisfaction with our purchase, which is superb! Thank you,
I worked with Perry at the shop last week and he was easy to speak and deal with it. I got my truck towed from another shop for free within 30 minutes of calling. They had me out of the shop with rebuilt tranny, new torque converter and new tranny cooler in a day! Even helped me out after that with an unrelated issue for the best price anyone could hope for!! Perry was able to tell me where they were every step of the job. Will certainly refer people from now!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.