I had been here once before and enjoyed it so I booked my daughters birthday party there. A party for 18 twelve year olds. In all the years of having large kids parties this one was the most expensive and the worst! There was no staff member assigned to help with anything! No direction whatsoever ! We wasted 40 minutes taking waiver pictures and waiting in line for go karts. I had to ask what we had to do because nobody told me about the pictures when booking the party or when I walked in and handed the desk person all the waivers. One mother forgot her waiver and the desk person COULD NOT find any!!! Luckily I had an extra one. Unreal. So 40 minutes into our 2 hour party and not one person has gotten on a kart yet. After all the activities we came back to the party room ( on our own as nobody touched base with us the whole time) and we had to ask for our pizza and drinks. No staff member passed out anything! The parents did all the work. I had to hunt down a manager because they were short 6 gift bags. The worst customer service I have EVER had at a birthday party!! Will never go back.
Hartford Ave WNorth Uxbridge, MA 01538
We had a great time riding through the beautiful mountains surrounding the ranch. The leaves and views were gorgeous and the horses well behaved. …