Mr. Mark Lightcap, owner,Because your intention is NOT for the safety of your clients or the well being of neighborhoods concerning your drivers, I'm taking the time to inform you (since you didn't care to over the phone) that the driver I wanted to inform you of WAS NOT working today. The incident with the death of my cat (family member) took place 3 days ago. My neighbor was the one to witness the incident not myself. I had no intention of reaching out to you until THIS MORNING I witnessed the speed of your driver numerous times up and down my street. It was evident by your employees, as well as yourself that no consideration for professionalism, sympathy or accountability would be reached. I must rely on karma and vindication to provoke your company in due time, but rest assured what goes around comes around and as a business owner, FAILURE is the term my word of mouth will be. Its only a matter of time before a lawsuit will be the demise of your company.
Businesses in Related Category to Taxis
Didn't find what you were looking for?
Please help others by helping us do better.
On time, reasonable rates, know the area. Jeff was our driver, great guy knows the history of the area, with the company 5 years.
The rates for this company aren't bad but they will selectively run people at higher rates, have poor customer service, and the vehicles are rusted out and sound like they're on their last leg. Their image is so tarnished they've set up a bunch of fake cab companies under different names that redirects to Starlight. They also called the police on me for parking backwards in a space in East Dubuque because they were so greedy for a parking spot at the Otherside.
This is a fake taxi company. The phone number redirects to A1 Taxi in Dubuque. A deceptive marketing practice.