I wish I'd actually been able to get in to see the doctor at my appointment, I've had a rough summer of trying to get my chronic pain treated by some means that's not just pain meds, but unfortunately the staff made that impossible for me. I showed up 15 minutes early, checked in, completed all the paperwork, and sat down to wait... and wait. After I'd been there nearly an hour the television in the waiting room (which had been tuned to some daytime TV court show that I had mostly managed to ignore but was really surprised they kept on since there was a child in the room and it was initially about meth debts and crack moms abandoning kids) started getting even more severely offensive--in a very homophobic and transphobic direction. I asked the person at the desk if the channel could be changed or the show muted, she attempted to comply, then when the remote didn't work someone else came out from the back and turned it off. Promising... but then another woman (I'm assuming either the office or practice manager, since the other employees seemed to defer to her) came out and turned it back onto the same program and started to walk away with the remote. When I called out to her and asked again if the channel could be changed, she replied, "no, it's channel 28, it's Fox, if you have a problem with what they're playing call channel 28". When I reiterated that the show was offensive, she again told me to call channel 28 if I had a problem, but she wasn't going to change the channel or turn it off because "other patients shouldn't be deprived of the TV". Uh. Ok. So I asked if I should take my business elsewhere, and she said yes. Alright then. I left. tl;dr, this office apparently more highly prioritises keeping their waiting room TV on channel 28 than they do the comfort and care of their patients and ensuring they're not promoting hatred and bigotry to children. Definitely *NOT* GLBTIA friendly either.
3900 Stoneridge Ln Ste CDublin, OH 43017
4605 Sawmill RdColumbus, OH 43220