FANTASTIC FANTASTIC FANTASTIC!!! I say this since I am a detail oriented guy and especially if it comes to my Mercedes Benz I don't settle for less than perfect. I had an accident and the rear left door got a big dent. I went around the Bay Area and got 4 estimates, talked to the service people at each location. I selected Car West Auto Body Dublin, since they were the last people that I talked to and they gave me the most comfortable feeling. Shawn Moe (Manager) and Robert Robinson (Estimator) are on top of their game. They listened to me, took a detailed look at the car, my car's paint is a special mixture of 5 base paints, they understood that in advance, they explained each and every step on how the car will be repaired and finished. Their guarantee was that "your car will be in pre-accident condition when it is done". I picked up my car yesterday and it looks absolutely perfect. No one can tell if there was any damage on any part of my car. They used OEM parts, meticulously painted the side, put the accessories back in exactly as they were before, detailed the car and above all they never pushed me into a corner. I requested for some parts of the job to be re-done, they gladly reviewed the problem with me, accepted that the work needs to be re-done and wow!! I love my car's look now!! For car enthusiasts in the East Bay or even greater Bay Area, your trusted auto body people are the Car West Dublin folks. Shawn and Robert did it for me. I am their customer for life. Great job Car West Dublin. Keep it up!!!
I purchased a Hyundai Sonata from this dealership and I must say I'm highly satisfied with the services provided by Fred. He is amazing and very courteous. We came to the dealership 3 times and test drive several vehicles and through all of them he was very patient and explained the features of each car in detail. Fred's boss was also very helpful in price negotiation and gave me the best price I was looking for. Richard who helped us finance the vehicle was very helpful and helped me get the finance rate that I was looking for. I would highly recommend this dealership to everyone.
I see David every time I visit the Dublin Nissan. I live in Fremont and make the drive over to Dublin because I know that they know what they are doing and get it right the first time. David is my service advisor and let me tell you this guy knows his cars! I get great service, fix everything I need, and leave happy every time! My Armada has been running great for years now… I look forward to purchasing my next Nissan from Dublin Nissan! Make sure you speak with David in Service if you want your Nissan serviced the right way!
I am rating the car buying experience, I am not familiar with the service group. We purchased a certified pre-owned passat from Dublin VW, not a diesel (yikes). This was the 5th car lot of the day in our hunt for the perfect used car, we hit up all the brands and dealt with many sales type people. At Dublin VW the experience was easy from the first hello, no pressure, easy to work with team. We got the car we wanted, at the price we wanted, and no back room haggling and none sense. It felt good getting that car.
I recently got in an accident. :( I was rear-ended by another driver so the repairs went through insurance. Magnussen's was super friendly and made my bumper look brand new! There was no hassle with payment as they have a person who processes all of that for you. They took me over to the Car Rental Agency when I dropped my car off and I was able to drop off my rental at Magnussen's. It was extra easy!
Moda Auto Lounge is so nice of a place! Allen their GM, helped me so much that I decided to write this review because I want everyone to know that this car dealership has the most beautiful cars for the best prices I've found to date. Allen is just a nice person and made us feel like he cared about us and really wanted to help. Thank you Moda!!!
They were great until they sold to Dublin Chevrolet. They were told nothing would change - typical corporation. They will screw you just like they do their employees - beware customers and insurance companies!
Bought my dream car there and was so happy with the whole process Would recommend them to anyone!