4930 Dublin Blvd, Dublin, CA 94568
Matsu Sushi Japanese
Matsu Sushi Dublin
Parking: Lot, Private
Bike Parking: Yes
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Japanese, Asian, Take Out, Sushi
Alcohol: Beer, Wine
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
No coupons available
Go anywhere else besides this horrible restaurant. We witnessed a situation where the owner came to address a customer. Rather than being professional and accommodating, we witnessed her accuse the customer of being liars, she admonished them in public view, took no responsibility for the situation. We were so uncomfortable and turned off that we left immediately and decided this was not the type of restaurant we were willing to support in the future. The food was fine, service average, and atmosphere was satisfactory BUT I will NOT put money into the pocket of such a belligerent owner EVER.
Our children got sick from the under cooked chicken terriyaki. They suffered all night. We have been long time customers. I called and the manager who was very apologetic and promised immediate resolution. Once we received a call from the OWNER we received nothing but GRIEF. She was RUDE, ACCUSING, DEMANDING, DID not want to resolve the issue appropriately and did not once apologize for the intense suffering of our children. She demanded we return for a refund with our sick children and said a signature was required for said refund. She admitted she was more concerned about her business than our patronage. We will NEVER return to Matsu Sushi and recommend no one else support such a horrible business owner!!!
Matsu Sushi has always been a good place to eat. However, recently it's even gotten better. The new ownership has cleaned up the inside, added TV's for local sporting events and has added to their line of Japanese beers. They are also tweaking the menu and have been adding a bunch of new items. Keep up the great work Matsu Sushi!!!
08/27/2011Provided by Citysearch -
Went here having read none of these reviews, wow what a mistake. My girlfriend and I came here and sat down. The waiter came up ever 2 minutes rudely interrupting while while we are trying to figure out their horribly designed menu. The waiter brings us some tea. We decide that we do not want to eat here because it is a minimum of $20 for almost everything on the menu and the portions look tiny. So we get up and leave. As we are getting in the car some random waiter runs up and say ""So sorry your bill"" and I ask ""What you are charging us for the tea you brought us?"" He says ""Yes company rules."" I let him charge it thinking whatever this is the worst day ever and he brings me the receipt for $5.43 for two freaking sips of tea he brought us...this place is a joke and a rip off. Don't make the same mistake I did, don't even step inside and you will be better off!
03/25/2010Provided by Citysearch -
After the movies, we wanted japanese, yelped and found Mastu right at the door steps of the Regal. Food and service was good with many choices to pick from, We had Bento box along with a few different types of rolls...all were good. Prices were on point. Only down turn was the unisex restroom...one restroom for the whole restaurant. If you went while it was in use, you had to stand there looking at everyone looking back at you...lol