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Business Description
This Chinese eatery has been there for several years. Part of the Koi restaurant chain. This place specializes in noodles.

Regular Hours

Payment method
amex, mastercard, discover, all major credit cards, visa
Price Range

Just Koi

Koi Palace Express

Koi Garden

Chinese Restaurants, Asian Restaurants, Restaurants
Other Information

Parking: Lot, Free

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Asian, Chinese

Alcohol: Beer, Wine

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average


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Provided by Citysearch - 
Authentic Cantonese Restaurant

I had a fantastic authentic Cantonese dinner here. The food was even better than Koi Palace in Daly City. Service was pretty good but that was probably because there were a few very valued customers in our party.

Weeknight Special Family Dinner for 10 (9 Courses Banquet Style) (Photos uploaded for your enjoyment)

1) BBQ Meat Combo Deluxe - (5/5 Stars) - BBQ Pork and the Roasted Duck were very delicious. I could eat these all day long.

2) Honey Glazed Walnut Prawns - (5/5 Stars) - The best walnut prawns I had in the bay area. The sauce was smooth, sweet and not heavy. The prawns were lightly fried and with a very thin layer of batter. The best part was the freshly prepared honey glazed walnuts.

3) Sauteed Scallops with Diced Veggies - (2/5 Stars) - The taste was rather bland. Not my favorite.

4) Braised Shark's Fin Soup with Shredded Chicken - (4/5 Stars) - Loaded with tons of shark's fin. What more could you ask for?

5) Whole Fish Maw with Duck Web - (4/5 Stars) - Fish maw is a delicacy in Chinese cuisine mostly because of the associated health benefit it brings. The fish maw itself really does not have much of a flavor. The duck web was nicely seasoned. If you never had chicken feet at a dim sum restaurant before you might find this dish a bit too exotic. Not recommend for those who are not adventurous with food.

6) Steamed Crab with Roasted Garlic - (4/5 Stars) - Gigantic crab swimming in tasty garlic gravy.

7) House Renowned Concubine Chicken - (4/5 Stars) - Some people found the chicken head displayed on the plate a bit offensive. Personally I don't have a problem with it and I think the chicken was quite tasty.

8) Steamed Fresh Catch of the Day - (5/5 Stars) - I don't remember the kind of fish we had but I enjoyed it a lot even though I am not much of a fish eater.

9) Desserts - Red Bean Soup (I didn't try this), Tapioca Lychee Pudding (4/5 Stars), Sugar Egg Puff (5/5 Stars), Turtle Shell Extract Jello (5/5 Stars), Fresh Mango Pudding (3/5 Stars) and Red Date Jello (4/5 Stars).
(The Desserts are not part of the regular menu, They are complimentary because of the VIPs in our party =P)
If you could only have one dessert I would recommend the Turtle Shell Jello. For those who are less adventurous or prefer western style dessert, try the the Tapioca Lychee Pudding or the Sugar Egg Puff instead.



Above average Dim Sum and Dinner

Koi is one of the higher end Cantonese Chinese restaurants in the area. Having said that, you will pay a premium for the food. The dim sum selection is excellent and quality of food is above average. The dinners are very good especially if you go for the fresh seafood.

Be prepared to wait for a table though because Koi has become very popular.



Provided by Citysearch - 
Food and service not worth the cost. Take your money to somewhere more deserving

If you're looking to spend $ for special memories, go somewhere else. The interior design is nice and cozy but is misleading about the quality of food and service.

My family is Chinese and we eat at Chinese restaurants all the time. We enjoy finding new places to eat.

Long story short, Koi Garden's food was mediocre and their service was terrible. We dined the night of Christmas day at 5pm where it was not at all busy yet. We confirmed the menu 3 days in advance, choosing from the Family Menu Abalone dinner for 8. We spoke with a the hostess on the phone about switching two of the dishes to other items so the meal would be less meat heavy. They said it was absolutely fine.

When we got to the restaurant at 5, they sat us down and told me that they had lost my order. When I told them my order and about the pre-approved changes to the menu, the manager was baffled by the changes, being completely unresponsive to my questions. I told him that someone had already said that it was doable, but he said otherwise. His English was incoherent. In the end, we were forced to stick with all the dishes that were outlined in the Family Menu Dinner for 8. Food was just not as good and we had lots of leftovers. A lot of the seafood was a bit tasteless :( and I Love seafood.

The food was not authentic Chinese food and tasted mediocre.

Service was slow and waiters were impolite and touches all the cups with their dirty hands. We were only helped when we had to raise our hands to stop other bus boys.

We were excited to try this new restaurant in Dublin. But their service is just too bad and their food too mediocre to be worth the cost. Please go somewhere else with your money to a place more deserving.



Best Dim Sum

This restaurant has the best dim sum this side of the Bay, it is authentic and the food well seasoned. The staff is very helpful if you can't figure out what you want to try, I've been to the sister restaurant in Daly City, Koi Palace, and this is just as good. The restaurant is new and nicely decorated, very busy on the weekends so if you go then be prepared to wait for an hour for a table, faster seating during the week.



Rejected Credit Card

I went to Koi Garden Restaurant nearly once a week since it was opened on Dec 2007. I paid by my Chase Master Card every time without problem. Today (April 05, 2008), the manager of Koi Garden Restaurant rejected my Chase Master Card and stated that they would accept my Chase Master Card if my bill is over US$30.00. I checked everywhere and there was NO notice for this policy at all. I did have an argument with them today since they added an unreasonable charge on my bill. By pointing out their unethical activity and my Chase Master Card was rejected. Unbelievable! BTW, they were violating the Master Card Merchant Rule by doing it.



Provided by Citysearch - 
We were served raw pork!

I was so excited to have what I thought was a great dim sum restaurant opening in Dublin. I was very disappointed with the experiences I have had at this restaurant. I have been there 3 times since their grand opening hoping that it will get better. The service is usually slow but this last time was the final straw. This restaurant does a combination of written orders for certain types of dim sum and waitresses bringing out other kinds of dim sum. The wait staff ignored us and did not come to pick up our written order for more than 30 mins, then they lose it but don't tell us. After 30 mins of waiting for our order, we finally get the attention of a waiter and he apologizes and retakes our order. Well, our order takes an extremely long time to be delivered to our table. Finally, our last order is delivered, a pan fried PORK DUMPLING. My husband already ate one of the dumplings when I take a bite and realize that the dumpling was raw. THE PORK WAS COMPLETELY RAW! The waiter apologizes and takes the raw dumplings away. They did take the dumplings off of our bill...thanks? Overall it took us 2 hours to finish our meal because of the poor service. I would not recommend anyone going to this restaurant unless they would like to be served a possible case of trichinosis.



Food Taste Great, but With Flaws

The chairs are nice and comfy, and tea is hot. Food is good-quality, but the price range of the food is high. In the Yang Chow fried rice, they use the white sauce to cover the shrimp to make it look like it has no poop stuck in it. But when I got home, I saw all the poop in the shrimp and it freaked me out. Service is good, but I ordered a bowl of white rice and they forgot to give it to me and they charged it to my bill.

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