Hana Japan Steak House
7298 San Ramon Rd, Dublin, CA 94568
Phone: (925) 829-0543
Phone: (925) 828-7265
Primary Phone: (925) 828-7265
Phone: (925) 829-7941
Fax: (925) 829-0543
Hana Japan Steak & Seafood
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Japanese, Asian, Barbecue, Steakhouse, Seafood
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
No coupons available
Horrible experience will not be back. We have been coming to Hana Japan in Dublin for approx.16yrs. & have always enjoyed it. Last night however left a bad taste in our mouths. We were seated at a dirty & sticky table. Next we ordered Shrimp & Mushroom appetizer overcooked & frozen yuck, salad dressing NO flavor, Miso soup tasted like a can of straight broth no Miso nor soy cake. Beautiful new menu & new prices Wow very high. We ordered Combos NY steak/scallops & Filet (medium rare) / Lobster. NY thickness less than 1/4" & Filet even thinner. The Filet was so small no more than 2 oz with circumference slightly larger than a silver dollar piece & paper thin. It was smaller than a regular McDonald's hamburger as my husband told the waitress. It was so small & paper thin that it split apart before the chef could even cook it. The Lobster it too was small & was like eating rubber with no flavor. I never ate the Filet. Hana Japan took the steak off our bill without hesitation. Hana Japan should be ashamed of the high prices they are charging when the restaurant is smelly, very outdated & dreary. The quality & quantity of the food is down way down. Oh by the way my husband has been up all night with diarrhea. We will not be back unless things change.
Goodbye Hana Japan it was fun while it lasted.
06/04/2011Provided by Citysearch -
I took my daughter to Hana for her 18th birthday. I was very disappointed with AN,
our tableside cook. This gentleman was
a DUD. Hana is supposed to be an interactive and entertaining experience. It was neither of those. AN so soft spoken I could'nt not understand him. His cutlery skills in breaking an egg were laughable. He never once ""flipped"" the shrimp
appetizer into our mouths. That is the whole idea behind Hana. As for the food, the salad dressing was runny and tasteless. The entrees were ok. The reception staff
(Veronica) and the wait staff were on it, no problems there. Unfortunately I dropped a C-note there and did not include a tip. So sorry I wasted that special 18th birthday at AN's table. Sorry AN you sucked!
01/30/2011Provided by Citysearch -
WORST EVER !!! We went to hana japan in dublin for my wifes birthday, we waited (standing) for 45min past our reservation forced to buy watered down drinks. The waiting area was disgusting, smelly and small, my 5yr old daughter said it smelled like low tide as we walked in. Seating was bad for 2 couples that had to sit around a big pole and not next to thier spouse on both sides. They charged for soda refills 3$ each, my wife ordered the NY Steak & lobster and @ 1st look the lobster tail shell was sickly looking and fishy smelling, needless to say my wife took 1 small bite and it was putrid and had another family member taste it and they spit it out and sait it was spoiled and my wife ran to the bathroom to throw up. The cook has prepared hundreds of lobster tails how could he NOT know it was spoiled and prepared it anyway. When we told the waitress she said it would removed from the bill and said at least you ate for free - ARE YOU KIDDING ME - WHAT A JOKE - This is how we were treated after a 344$ bill and a forced 17% gratuity - for poor service - My wife got sick again in the parking lot when we left. THE WORST BIRTHDAY PARTY EVER - THIS PLACE MUST BE SHUT DOWN ASAP - DO NOT WASTE YOUR TIME OR MONEY !!!!!!!!!!!!1
11/22/2010Provided by Citysearch -
I have been eating at Hana Japan since I was a child... this has been the place for our family for birthday's and other celebrations. I really want to address the comment about 100 bar glasses being washed in 5 minutes. Having been a bartender for a while and having worked at a restaurant with a '3 sink' washing system, I know how it goes. First off, no person can wash 100 dishes that fast with this method. And there are three sinks, 1 with soapy water, one with plain water and the third with sanitizer and water. So therefore the glasses are being sanitized and it is ridiculous for someone to post something like hat. If the restaurant were that 'dirty' they wouldn't be open for business, as all restaurants have visits from the health inspectors. DUH.
Love the chefs here and love the food. Hands down my favorite restaurant. And japanese food does leave an interesting smell on your clothes...so of course the restaurant is going to smell like that. But it's amazing food, and we will continue to eat here!
10/19/2010Provided by Citysearch -
This restaurant is hands down the worst value in the entire tri valley. Incredibly low grade meat, incredibly poor management and staff and a disgusting dead animal smell in the lobby of the restaurant. All for the price of upwards 40 dollars a head. The food is neither authentically Japanese, nor does it attempt to be anything more than mediocre. This would be fine if this place was some dive where you pay 6.95 a plate, but they have the audacity to charge 30.00 minimum for a meal comprised of frozen shrimp, meat and vegetables that could not cost them more than 1.50 a head. Not only is the food terrible, there is an odor in the lobby that literally smells like an animal died in the walls. This is not an exaggeration or hyperbole, it literally smells like rotting flesh. Other reviews of this fine establishment also mention the smell.
Avoid this place like the plague, if you want decent teppanyaki in the tri valley check out Yanagi over in Dublin, or better yet head over to somewhere in the East Bay or San Francisco.
10/18/2010Provided by Citysearch -
Came here with the family for my sisters birthday this weekend, and we were sadly disappointed. Even with reservations, expect to wait another 30 minutes in the foul smelling, cramped lobby. Once we were finally sat, we were elbow to elbow at the table. Chefs were slightly amusing but the food lacked any flavor. Service was below average. For the next family get together, we will be going elsewhere.
09/07/2010Provided by Citysearch -
I would rather not rate myself but I am responding to a posting.
I am the General Manager of Hana Japan Steak House, and I am responding to the allegations of a previous poster.
Our restaurant has been a popular local institution for over 30 years. Hana Japan has prided itself with the exemplary quality of our cuisine, our exciting and entertaining style of service which is Family oriented within a friendly environment. We have thrived during the past 3 decades by building relationships with thousands of regular customers.
Based on the complaints of poster ?Swine Flu Virus? and the date with which the poster wrote this post, I am fairly certain I know who this person is. And without getting into specific details, this is a former customer who had a personal axe to grind with our management and certain staff members. Regretfully, this former customer has decided to take their issue onto the Internet and make libelous remarks about Hana Japan Steak House.
Regarding the poster?s suggestions that our restaurant is not sanitary, if what this poster claimed is true, then not only would we have gone out of business years ago, but we would be awash in lawsuits from sick customers. We have never had any issues involving food poisoning or guest illness in our restaurant.
It is a shame that someone would try to poison the reputation of Hana Japan by anonymously posting virulent rants against a respected and popular restaurant.