Custom Fireplace Patio & Barbecue
7111 Amador Plaza Rd, Dublin, CA 94568
Phone: (925) 829-8647
Fax Number: (925) 829-8647
Custom Fireplace Patio & Barbeque
Custom Fireplace Patio & BBQ
Custom Fireplace Patio & Spa
Parking: Lot, Free
Wheelchair Accessible: Yes
Services: Fireplace Repair
I appreciate the responsiveness of the staff. When you spend this kind of money on a fireplace, you expect knowledgeable and responsive sales people, before and after the sale. I can happily say that I have received this from Custom Fireplace. No complaints, and I'm really picky!
Everything you need for outdoor living! They had so much to look at, it took me a few days of coming back to decide what exactly I wanted. They helped in my decision by personalizing what it was I was trying to achieve in my back yard. Personalized service is the best.
I would like to thank the staff at Custom Fireplace for helping my mother with her Pellet stove choice. We didn't know what would be the best way to heat her home which is on a propane system and extremely expensive. The guys down there gave us plenty of knowledge and we came to the conclusion that the pellet stove would be the best bet. My mother is 60 years old and we also needed to make sure that she could manage the pellet bags which she can. Her energy bill is significantly lower already and I will update my post after a year of use. Thanks again guys.
I am very happy with the customer service received at this store. I appreciate the help of Nick P. and Anthony and others whose names I don't remember. Nick has been excellent at following up with me, even when it wasn't the answer or solution I was hoping for. He provided a lot of information about all the fireplaces and went above and beyond to find the right one for our installation. We appreciate the responsiveness; when you spend this kind of money on a fireplace (not cheap!) you expect knowledgeable and responsive sales people, before and after the sale. I can happily say that I have received this from Custom fireplace. No complaints, and I'm really picky!