I just had the worst experience ever here. I came in today (3/16) at 9:40 am to sign up for the $20 monthly spray tan membership special and the girl at the front had no clue what she was even doing. She was terribly rude and not helpful at all. She didn't even know about the special. She was trying to get me to pay $40 for one session per month. I told her I was unimpressed with her not being knowledgeable, so she tried to call the manager, and I was waiting there forever, and the manager didn't even answer. Who let that girl come in by herself? I have been tanning since I was 16 and that was hands down the worst experience I have ever had. If you actually want good customer service, go somewhere else.