They tried to charge me $5 for a warranty replacement. I told them that I put them on myself. They said that they would still charge me $5 for the spray solution. That is outrageous and not even competitive! Basically this is a franchised store and they can do whatever they want and may even decide not to warranty the product that you paid good money for. This is according to Zagg Corporate. I say, if you are near Salt Lake, go to the City Creek Store or the Corporate Store on about 3800 S 500 W and they won't charge you for the solution or if you put it on yourself.
On October 3rd,2010,I ended up with getting a cell phone from this location.It was just a simple basic cell phone that's a Samsung Intensity 2 in a metallic blue color.I've had it ever since then & have had some problems with keeping the battery charged & now I keep it charged all the time.I'm due in for an upgrade soon(next month to be in fact).I've heard all about the iPhone5.The person who helped us or me out was named Bobby Street.He was the best salesman at the location in Draper.I'll stay with this company because of the service I get from them & always will.If you're looking for a cell phone that fits your needs,Verizon's your place.