Dual State Vending Co
1629 Lakeview Ave, Dracut, MA 01826
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Save yourself the trouble and aggravation and DO NOT use this company. The machine was constantly empty and when I would reach out to the rep, Rick Notini, it would take him weeks to respond, if at all. After almost a year of putting up with extremely bad service, we decided to cut ties with the company and I requested the machine be removed from our location. Not only did it take weeks for them to show up but they damaged our door and alarm system while removing the machine from our building. I sent them a complaint letter and it has been returned to me twice. This company is a scam...BEWARE!!!
These guys have some machines at my apartment complex. For five years neither machine has given a nickel in due change. So, I told the technician who fills it. He said, "okay. I didn't know, let me fix it." So he claims to have fixed it. Now it just takes the money without vending or change. Total jerks who don't even answer their phone. Do not do business with these clowns.
I was promised new equipment because my equipment kept breaking . The owner never replaced it , I waited 2 months for a response. the driver kept telling me to call the office and it wasn't his job. I thought he represented the company. Anyway, I called another vendor who placed better machines and better service. This company is sad.