3/24/2018 at 8:00pm I placed an order for a pizza at 9:20pm i received a phone call saying they put the wrong address and that my pizza is in Lowell with the driver and that my pizza should be here soon. I asked for a discount since they messed up my order so i was put on hold with no word. When some one answered it was the owner. I explained to the owner that i do not want a pizza that is cold when he expected me to pay $25 for a cold pizza i replied with please take it off my credit card. He rudely hung up the phone after yelling at me for upsetting him when in fact he was in the wrong. I felt bad for the driver because even he was upset that they screwed up and how poorly they handled the situation. I would not recommend any one to deal with this business there service and respect for customers is zero.
Businesses in Related Category to Pizza
Didn't find what you were looking for?
Please help others by helping us do better.
They have the best pizza in town. The vegetarian and the Italiano are my favorites. I love how friendly the staff is and how spotless the restaurant looks.I see a lot of potential in J&J, wish them the best.
OMG!! Love this place. I don't understand the 2 negative reviews unless they're competitors. They make everything from scratch including their pita bread which I never eat but tried. I'll never eat another sandwich from them on a roll again. It's huge and they don't skimp on anything. Doesn't tadte like any grocery pita at all. Soft and thick. Pizza is totally covered with toppings and delish! The best in town we've had. We go at least once a week. Didn't know they were there till a friend told us we had to go. They also sell by the slice and deliver which I love. We do eat in there but there isn't but a few tables and a bar stool area with a long bar are looking out over Lakeview which is kind of nice. Smells are infectious when you walk in!! Across from CVS in a small strip mall eith Dracut Hardware.
Delicious food, neat and super clean place, friendly staff... What else can you ask for?My fav dishes are steak tips and chicken broccoli alfredo pizza.
Awesome food and catering!! Would recommend this to anyone looking for some catering (very cheap and very good) I would say go here just for all day food. New owners very nice and welcoming!
Best pizza and subs in town! We order from Brickhouse at least once a week and have never been disappointed!!!
Ordered a grilled chicken salad and the lettuce was brown and got 2 pieces of chicken. I Order salads all the time in the Chelmsford restaurant for lunch. Does not compare. Glad Dracut has more options.
Replaced the best breakfast joint in town probably by bribery, for nasty cold pizza that takes an hour to arrive. Do not recommend go to Family or Lisa's instead
Best pizza around! Salads and subs are really good, too. My kids LOVE Brickhouse pizza! They want to go to Brickhouse everynight.
I've been to Brickhouse at least once/week since they opened at the beginning of February. Every sub or pizza that I've ordered has been delicious! Won't go anywhere else!