I called this business to ask them a simple question about mulch.. The response I received was not to my question.. It was "were did I go to school"? I hate to shop at the big chain stores, but Lowe's was much more helpful.
I've been ordering with Brights for over 10 yrs and have always been satisfied with the firewood. We order early enough, before we need it, to stack and cover it and it burns well. Neighbors order from other companies and get much worse a product. Beware if a "cord" comes in a pick up truck.Some bark and a little dirt, but mostly wood pieces that I use as tinder was at the bottom of the pile. All to good use.Will order again.
Bright's is horrible and has horrible customer service! They said on the phone that our purchase would cost $225.00 (unstacked). When they charged our credit card, they charged us $250.00. We had to call and have them honor the price that was originally quoted to us. Then they dropped off wood for us and it was all wet. The driver said that it was because it had rained and that the important thing was that it was "seasoned" firewood. Well, it has been 3 weeks and the wood still is not burning, it just gets all smokey. My husband drilled holes through 2 different pieces of wood and tried to light the shavings on fire and they would not catch on fire. The wood is totally soaked throughout! Never buying wood from them again.
I stopped by brights today for some firewood. The gentleman there was very friendly and helpful. Firewood was good price and good quality. The wood is dry and well seasoned and looks like it will burn quite well. I would recommend brights firewood.