Don't bother calling them to pick up any items , since they do not fulfill their obligations, are disrespectful , do not value YOUR TIME or donations! Call the Salvation Army or Good Will over this organization! At least they are responsible and show up on time!
If You're looking for furniture go elsewhere. They price their items as if they are brand new, sometimes higher than brand new. They will tell you they feed thousands of mouths per day to justify. When I see "thrift store" I think bargains for people that don't have a lot of money, no money to purchase new. There is something crooked going on in there.If you have the money, and you do make a purchase, think of your total as having a gratuity included. Taking advantage of the $5 bag of clothes is misleading as well. How else can they dwindle the supply of 70's and 80's styles? Halloween is the best time to shop here or if you are planning a vacation to the Pennsylvania Dutch Country. Non-Profit? I think not!