BE WARNED about their Billing Department and what they say is covered and NOT covered by insurance. When I first spoke to the group I was not certain I would have the orthotics done because I could not afford it if it was not covered. Then a month after my appointment I received a call from the office to tell me that my insurance would cover it 100%. A bill arrived yesterday for $420. UNBELIEVABLE. I give the doctor 4 stars. I give the billing/appointment department -1 starsIn today's high unemployment and insurance coding problems we all have to be very careful in what we tell patients on the phone. The fact is you can NOT tell someone on the phone that something is 100% covered by insurance and then send a bill for an outrageous amount. UNACCEPTABLE Medical Billing Practices.
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Dr. Towfigh is the best! First of all I was able to request an appointment right off of their website, and got a call back the next day! She spent a lot of time with me explaining why I have the problems I'm having with my feet, and gave me a list of things I can do differently to help alleviate my problems without treatment or medication! Plus she put me in a whirlpool and smoothed down my corns and calluses... my feet feel like baby's feet!
It is possible to have pain-free feet!! Feels like a spa when you come to see Dr. Towfigh! They have a whirlpool in every room - like a foot jaccuzi - which feels amazing! She spends a lot of time with you one-on-one and really listens and explains what is causing the pain! A few adjustments to my routine, and my feel have never felt better! She also sanded down all my calluses and my feet are super soft! Super spa treatment to boot!