What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I want to thank Steven Faye and David Ledgere for their superior service and their personable attention on working with me to repair my vehicle. The…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I am a graduate student living down the street from Coho on the Prince William Campus, and I cannot recommend this place enough. After having some negative experiences at other places since moving here, Coho has given me such piece of mind that my car is receiving exceptional care. I also know that when I come to Coho, I will not be sold things that my car doesn't need, which was unfortunately the case at other places. My dad also feels relieved knowing that my car is being taken care of by such a great place, since I am much less knowledgeable about cars and am living on my own. The owners and people who work at Coho also make coming in such a great experience! They are so nice and friendly, and always do their best to care for my car as soon as they can. I never have had to wait very long for the services, although with the setup of the waiting area, I would be fine spending an entire afternoon or day here for bigger repairs! There are comfortable chairs, wifi, a big tv, a Keurig coffee machine, and even a toy area if you have kids!!! Come to Coho, you will not be disappointed :)
My boyfriend bought a used truck from Shannon Auto Sales and couldn't have been happier with his decision to do so! We were referred to SAS from a neighbor. He told us they were very "chill" there and that they never pressure anyone into making a purchase. My boyfriend had a few people contacting him that weekend trying to make the sale, but he in fact contacted Rick at SAS and decided to go back to see him. He not only felt welcome and comfortable, but he never once felt pressured to make a purchase. After he bought the vehicle, he heard a funny noise about a week later. He went back and talked to Rick and not only did they tell him they'd "take care of him", they did! They fixed the truck for him and he left a happy camper yet again! I currently have a car I purchased from Rosner Toyota in Stafford and I love my car, but I do NOT love the experience I have to endure everytime I get my car serviced. I will be heading to SAS once I am ready to buy another car FOR SURE!
I have been taking my car to Convenience for several years. The first time I used them, I needed some repair work on a car I recently purchased used. Timmy found out that there the repairs were covered by the extended warranty on the car that I didn't even know I had. Instead of having me come and get the car, he transported it to the dealer, and then transported it back to his shop after the repairs were completed. The only thing he charged me for was the oil change.I have taken my car there many times, and have absolute faith in the quality of their work and the honesty with which they will treat me. They understand the value of a satisfied customer, and know that gouging people will eventually close them down. If they say I need something, I trust them implicitly. That kind of trust in a mechanic is rare! I have been taken advantage of far too many times because I am a woman. And I know Convenience would never do that to me.Satisfied customer for life!!!
I did not have the same experience as the previous review. Not at all... They also have good reviews on Yelp, where I also left one. Our Ford F250 diesel broke down on 234 and all of the oil poured out of the entire truck. We stopped by a couple of shops and no one wanted to work on our apparently incredibly complicated 6.0 diesel engine. We even took the truck to another shop when there was only minimal oil leak and the estimate was outrageous. Long story short we took the truck to Haas and they diagnosed the problem immediately. They gave us an estimate and while it went up a couple hundred dollars after the work was completed we are incredibly happy. They worked on the truck immediately, were reasonably priced and did everything they said and when they said it. They also didn't blow off our more difficult diesel truck.They need to put diesel repair into their listing.
Upon a friend's recommendation, we took our 2006 Chrysler Town & Country to Advantage Certified Auto Group for diagnosis and repair of a significant engine power issue. So as to avoid any unnecessary repairs/costs, Advantage Certified - specifically President John Tisch, Bryan and Andrew in Auto Service - took a measured and pragmatic approach in diagnosing and resolving the root cause (bad catalytic converter, not the EGR valve as the vehicle computer codes indicated). The result - no unnecessary repairs/costs, we were provided a loaner vehicle, and the Town & Country is running absolutely fantastic. For a CPO BMW or superior customer service performance with even better results, we highly recommend speaking with John, Bryan, or Andrew at Advantage Certified Auto Group in Manassas Park. They will definitely take great care of you and your vehicle.
My faith in humanity was restored today when Mark L Harris of Shannon Auto Sales & Repairs approached me in the parking lot of Yorkshire Dinner. I had accidently bumped into another vehicle. My vehicle was much more damaged than the other vehicle. Mark assessed the damage spot on and gave me an excellent deal to repair it in a short span of time, and he's providing me with a vehicle to use while mine is being repaired. Anyone can repair a vehicle, but not many people can exhibit the excellence in customer service, the excellence in the quality of repair, and the excellence in showing care and compassion for another human being in time of need. THANK YOU for restoring my faith in humanity through your heart and compassion. May God bless you and your family.
Kevin has always provided great customer service, he takes the time to find out what is wrong with your vehicle and then makes sure that you understand what he is going to be doing before he fixes it. As a female, it is hard to find an honest mechanic and somebody that really cares about the service they are providing. I have recommended Complete Auto Care to all of my friends and will continue to do so. Kevin always make sure that he finds me the lowest price on parts and is always fair on his labor price. If you have been looking for a mechanic who is honest, hardworking, respectful, a family man and somebody who prides himself on service, look no further!
I took my 1949 Ford Sedan to Halls for a complete rewire from headlights to Tail lights and they did a superior job. I had to take it back for a minor problem and no questions asked and they repaired the problem. I take all five of my vehicles to Halls and when I get them back I know without a doubt the repairs have been done and the price is reasonable and I was not ripped off like I have been by at least three other repair shops in Manassas. It is great to find a, reasonable and honest repair shop. It is a family run business and the wife (Sharon) run the office and she is a great understanding person also.
I recently purchased a vehicle from Military Car Sales overseas, which I picked up at this dealership. I was extremely impressed by the lever of professionalism displayed by the staff who handled my delivery and documentation for my vehicle. The staff at this dealership will go out of their way in order to take care of their customers; at doing so this dealership provides a customer service quality unlike any other I have received from any other business. I will like to extend my thanks to Mr. Gene and his Tittle Manager for going out of their way to help their customers.
We have a 2008 Passast we bought for our son from a private dealer. The next day the car would not run and was making a loud noise. We had the car towed to Sears as we thought it might be the transmission. Sears did not do transmission work and suggested Walt's. We had it towed to Walt's and they informed us that it was the axel and replaced it for under 300 dollars. They were very fair and honest and completed the work quickly. This is where we will take his car from now when we have issues.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.