Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Given how great an experience I had with Honda of Downtown Los Angeles (“HDLA”), I felt compelled to write a positive review on every site I could find. Before I started writing I couldn’t help but read all the previous reviews – and I realized something: if I had read those reviews even a day earlier I never would have set foot inside the dealership. It is part of the research that I normally do before a car purchase, so it is unusual that I neglected it this time, but I am so glad that I did. My experience started Friday with a series of emails and phone calls with Michael Gennello and Enrique Correa of HDLA’s Internet Sales Department. I brought to them the best offers I had received after a couple weeks of contacting dealers all over Southern California (I was looking for an Odyssey minivan), and they were courteous and pleasant and honest about what they could do and what they could not do. They ended up quoting (what I thought was) a terrific lease deal (in an email, with specifics) and, since they had the color I wanted, I told them I would be in first thing Saturday to pick up the car. They said only to ask for “Rico” when I arrived. When it came time to drive to the dealership yesterday, I felt a pang of anxiety as it dawned on me that I was being handed off to someone who might not honor the deal I had been offered. Then, when I arrived at the dealership (a little early, I admit), “Rico” was not in (yet). My anxiety grew. I was handed off to Charles Reneaux, a young, very friendly salesperson who promised to honor any deal I had been promised the night before but had no information or specifics. Also, luckily, another “Internet Manager” appeared who claimed to have been aware of the deal and who said he would try to track down the specifics “in the computer.” I crossed my fingers. Just at that moment, the owner and president of HDLA, Joe Shuster, walked in and introduced himself and asked if there was anything he could do. I could only assume, from him and from the half-dozen employees that did exactly same thing, that all the attention was due to the fact that it was before 9am on a Saturday and I was the only customer on the salesroom floor. Obviously I could not observe every interaction that they were having with every other customer that morning, but from what I saw, the staff was friendly and warm to everyone that came in to the showroom. Mr. Shuster was very friendly and chatted me up – about the deal terms, about what I do, about my family (I was there for a minivan after all), about his experiences as the new owner of the dealership. He also decided to personally oversee the transaction and made sure that everyone was “taking care of me.” Charles was great too, hustling all around, making sure the car was getting prepped, that finance was readying the paperwork, that he had the necessary signatures on the necessary documents, and so on. Even though the day appeared to be going perfectly, it was at this point, however, after the owner had taken a personal interest in the deal, that I became most anxious that the whole thing was going to fall apart. Remembering past experiences, I feared that the owner, once taking a look at the specifics of what was, objectively, a very aggressive deal, would put a stop to the whole thing. But he did not. Mr. Shuster, along with his salesperson, Charles, shepherded the process along and made sure I got exactly what I was promised. All in all, I had a terrific experience at Honda of Downtown Los Angeles. I would recommend it to anyone.
This for the Service Dept and EDDIE CABRERA.. I purchased my car in June 2012 from another BMW dealer and it was in and out of the shop(dealer) THREE MONTHS in a row. So needless to say I had a HUGE chip on my shoulder and bad taste in my mouth for ALL BMW DEALERS and their service departments. So I get to Nick Alexander because my Check Engine Oil Level light is on(I called ahead and they said I didn't need an appt just bring it by)..One guy comes out and he's nice, but then another guy comes out(Eddie) and starts asking me all these questions -- (I was thinking "OK I know what the light said and all I need is the Oil topped off. Whats with all the questions??"--remember chip on shoulder from previous experience --) Anyways questions lead to checking under the hood and now finding "coolant residue" now Im really thinking here we go again the STEALER is trying to get in my pockets. He points out some things(wait -- I heard that they did this sort of thing but that never happened at the other dealer). Eddie is REALLY patient and calm, and begins to show me some things that were of concern for him. He wanted to keep the car; make sure everything was ok. I declined because - again bad experience and I just didn't feel like changing cars -- also I didn't want a RENTAL from the vendor they used. Anyways I tell Eddie I really don't want a rental Id rather a loaner, and asked how long would they need my car, he said once checked it shouldn't be too long -- I think yeah ok because the other DEALER kept my car a minimum of a 3 three days -- So I agree to bring it back on Tuesday when he said I would be able to get into a loaner and he would let me know asap, what was going on and how long it would take to repair.. So Im going to wrap this all up and say he is a GREAT SERVICE ADVISOR -- didn't push and assessed all of the things that needed to be addressed and called me by 1pm that day. He had all approved repairs completed and car was ready by the EOD but wanted me to pick it up the next day just to make sure all was right. This experience was a huge difference than my previous ones -- They may not be as flashy as some of the other BMW dealers but the service was great and I didn't feel like I was getting the run around. He helped unload and reload my stuff back into my car. Oh yeah I forgot something in the loaner and he got to it right before the loaner was sent out with another customer and kept it overnight for me. NOW THAT IS WHAT I EXPECT FROM A BMW DEALER-- if you have to pay a premium price tag for a brand than I suspect the SERVICE should be a PREMIUM ONE! Eddie is exemplary and has become that GUY for my car.
MERCEDES BENZ SERVICE BEYOND COMPARE. I am very happy to sing the praises of G&N Motors Mercedes Benz Service and Repair Facility. I came to G&N Motors about three months ago with my 2008 E 350. I heard a strange noise in the front of the car. I bought the car to the dealer from where I had bought the car. After being in their repair dept for a week I received a call stating they could not locate or copy the noise. My neighbor also owns a Mercedes and recommended G&N Motors to me. After meeting George I understood what my neighbor meant that “as soon as you meet George you will feel comfortable and confident that he is the right guy to solve your problem.” My neighbor was dead right, my Mercedes Benz was repaired and ready for me to pick up in a couple of days. Since that time I have had minor repairs and scheduled preventative that G&N Motors has taken care of ... I am very happy to sing the praises of G&N Motors Mercedes Benz Service and Repair Facility. I came to G&N Motors about three months ago with my 2008 E 350. I heard a strange noise in the front of the car. I bought the car to the dealer from where I had bought the car. After being in their repair dept for a week I received a call stating they could not locate or copy the noise. My neighbor also owns a Mercedes and recommended G&N Motors to me. After meeting George I understood what my neighbor meant that “as soon as you meet George you will feel comfortable and confident that he is the right guy to solve your problem.” My neighbor was dead right, my Mercedes Benz was repaired and ready for me to pick up in a couple of days. Since that time I have had minor repairs and scheduled preventative that G&N Motors has taken care of in a timely and professional manner. For those who are thinking about trying G&N Motors Mercedes Benz Service and Repair Facility I say “do it” you'll be glad you did. They are the best and honest. Sometimes it takes time to pinpoint the problem but your Mercedes will be running in a tip top condition.
I needed car service in my new neighborhood, and based on these reviews I tried this place. They took me right away, finished in 10 minutes, lowered my car down, then I asked for another thing and they immediately put my car back up and did it right away. A customer walked in that told me she and her grandmother had been coming there for years. Like in the other reviews, Mr. Young saved me money and didn't do unnecessary stuff, and even took the time to explain to me why I didn't need things I had been paying more for. And, interestingly, I bought my car 3 years ago with a jerky kind of "pep" and I just figured my car was weird, but after Vermont Auto Care worked on it, that jerkiness was gone!! I hadn't even mentioned it to them, it was just a magical little "freebie." No other car mechanic had ever noticed it or fixed it. Meanwhile, I had been planning to get an MP3 player for my car so while my car was being worked on by Vermont Auto, I went to the audio guy next door, who told me he had been there since 1985, even before Vermont Auto Service. While I was there I talked to another repeat satisfied customer. He installed my radio right after Vermont Auto was done with my car, and he spent a lot of time with me explaining how to use it. I was in and out in 1 hour and 20 minutes at a very reasonable price for all I had done, and I had just driven in on a whim. Another thing I like is they have 3 entrances/ exits, so you can enter/exit from and to 3 different streets. I took tons of pictures but my ipad was acting strange and none of them came out. I'll take more and put the photo up, and the hours, next week. This is a gem of total auto care on one corner, even smog check. You won't regret coming here. Very nice people that have no idea they have all these great reviews on the internet.
When I saw the car that I wanted online I was amazed. Other scions were either poor condition (interior/ext), salvage title, too many miles, manual, etc. This car was my ideal one, with a great white pearl color, the best condition I had ever seen for a 06 and great price (but of course I still negotiated for a lower price) from the beg., when I inquired about the car over the phone, I was treated with great cx service from the sales dept. when I had questions to ask-(and I have a lot at times, remedial ones too) they took their time and answ. professionally THANKS TO KURT S for his professionalism and patience (while other dealers were impatient and answ questions short and quickly) so I decided to head down to DT Nissan to look at the car…GREAT experience, I initially dreaded going there and anticipated a RIFFOFF…Honestly NO Buyer’s Remorse here! Best deal I’ve ever made and trust me I am a REAL customer. I like praises/commending businesses for a job well done and expressing contempt when a business is incompetent and has a failing performance. DOWNTOWN LA MOTORS/DOWNTOWN NISSAN IS PROFESSIONAL, COMPETENT AND OFFER THE BEST EXPERIENCE FOR PURCHASING A CAR, especially if its your first time (it my 2nd time, and the 1ST time is one I’m still trying to forget about) I highly recommend speaking with Kurt, he’ll get the job done for you.
I own my Alfa for 28 years. Going on 11 years of bringing it to Johns. The car runs beautifully. I always feel bad when I meet other Alfa owners who are not getting pleasure from owning there car. Usually they are telling me some nightmare story of the car being in the shop, and costing a fortune. I can empathize, I been there. But that was along time ago. One day I parked at a RALPHS Supermarket next to a guy twice my age, driving an Alfa twice as old as mine. So I asked the happy driver where he took his car for service? He pointed to his plate, and said "this is the place you bring it, if you want to keep it". The plate read, "Johns Alfa Romance". He was right. There is genuine enthusiasm here for Alfa Romeo's. And an understanding of "value" and "respect" for a customer. I do not review things, restaurants, or coffee shops etc, but i am going to make sure i put up some reviews for this shop. Because I love Alfa Romeo's. Ever since I was a kid and my Dad's Paisan Aldo took me for a ride in his 71 spider. So I wanted to pass the message on, "You bring it here if you want to keep it" . And to the crew at John's, as my father would say "In Boca Lupo!"
Last month, the driver's side window on my 2004 honda element stopped working and dropped down into the door. i took it to a honda dealer for repair where they replaced the regulator for the window (apparently a fairly common problem for hondas). they fixed it, but it cost an arm and leg! so when my passenger's side window had the same problem this week, i decided to look for a local mechanic and Budtho had a 5 star rating across the board so i had to give them a try. i'm soooo glad i did! i took my car in this morning around 9am and was expecting them to have to order the part and tell me to bring my car back for repair in a day or two. nope! they said they'd get the part and have the car done by noon! they even finished early...11:35. and the best part is it cost less than half of what the dealer had charged me for the same repair last month. as for the people, it's a family run business and they were very sweet and personable there. i felt like they were very honest and very fair with their prices. and it just feels good to support small local businesses. I'll be going back to Budtho's the next time my car needs anything! =o)
One thing is true it is so hard to find a good honest mechanic. Sam & Harry really took care of my problems well and they did not even charge me for it "WOW". I have been to so many different shops in the area and everyone want to charge me an arm and a leg to try to see if the can even fix the problem. One mechanic tried to tell me I needed an new starter,battery and a alternator on my 1999 Ford F150 and this guy hooked up some sort of computer on it and was telling me look what the computer say to do($950.00 worth).When I went to Rpm(I Was recommended to them by my barber)they did not even blink there eyes and saw that my battery terminal was cracked and the cable was not making contact to send the right amount of power to operate the truck(computer)properly.After they fix The cable problem they connected their computer on and the whole system checked out very good. Its has been months since they repair it. My truck has been perfect running. I am very grateful to have met such a great group of guys Thank you again Sam and Harry at Rpm Car care Center Your Customer for Life Tony Smoza
called the dealership (Mercedes Benz ) and they recommended Sidle’s Body Shop cause they are Mercedes certified repair shop. So glad I went to them because my experience here was 5 stars from start to finish. I dealt with about 3 people and they were all so friendly. They followed up with me via email, mail and phone calls. Chris the manager at the front desk, was super friendly. Kathy my main contact, was responsible for my car. She followed up with me and updated me with everything. Awesome gal J Paul, the guy who replaced Chris when he was on vacation, was awesome too. I got my car back and it looked like new. They cleaned my interior and my engine too. Little scratches not related from the accident in rear bumper were touched up and gone and they even buffed my car. I even got a little bottle of paint for any future touch-ups. I strongly recommend this place to anyone. I talked to my friend about this place and she actually had the same experience. She bragged about this body shop too. I LOVE SIDLE’S
Benny who owns John's Alfa Romance knows Alfa Romeos inside and out. I am the original owner of a 1978 Alfa Spider. I drove the car into the early 90s, parked it at 180,000 miles and in 2010 decided to restore it. Benny has brought this car back to life and in fact it drives better then when new. Benny was trained by Alfa Romeo to work on these cars. This is not something to take lightly as Alfa trained mechanics are hard to find any longer. Benny is an honest man. He prices his work very reasonably. I live over 300 miles from Benny's shop and it is worth it to me to go to the trouble of getting my car to Benny vs having a local mechanic working on this car. Benny is the kind of guy who when I call him, will drop what he is doing to let me blather on about some issue and over the phone and at no charge will walk me through some minor repair. A totally decent guy. Last item, if anyone reading this lives in Southern Nevada and has an Alfa, trust me, there are NO Alfa Mechanices in Las Vegas.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.