DO NOT USE!!!!Same problem as other reviewer. Bought tickets online. Because the site locked up had to reload it in browser. Fandango changed ticket date to wrong day in reloading. Nothing showing to indicate this error, or to be able to double check. After tickets issued, and discovered error, took 1-hour for a CS rep to respond to chat. They did nothing to fix the problem, except to threaten block me if I disputed the charges on my credit card. Tried calling the theater -- number on the ticket takes 20-minutes before they tell you the actual number of the theater. Theater is unable to fix a Fandango problem on the phone. The show I already promised guests is on Thanksgiving and will be sold out. So....I drive 25-miles each way the night before so a Guest Services Rep can spend 60-second exchanging my tickets for the correct time. 3-hours wasted; 50-miles driven in rush hour on a holiday night. Thank you Fandango! Thank you for nothing!
I love this theater! I've seen a couple of plays and an opera in this theater and I've enjoyed all of it. They make parking very easy with having a …
380 S San Rafael AvePasadena, CA 91105
What can you say, no where else to go for tix to anything. Fees way too much on top of ticket price.
Do not deal with them. Purchased tickets for wrong day. On hone for over hour. thirtyminutewait and then got cut off.No help. Went to the Movie Theatreandthey deleted order andissued tickets for nect day. Fandango still trying to charge me. Customer Service, no help again. am reporting them to ConsumerAffairs.
I believe this busines is also under the name PRESTIGE TICKETS. I recently odered concert tickets from them through a 3 rd party online. When I recieved the tickets i looked at the face value and was charged $70.00 per ticket more than the actual cost of the tickets, which happens to be printed right on the ticket. I was completly shocked when I saw the price difference and called Prestige Tickets to discuss the issue. I was told that it was my fault, I should not have clicked accept if I didnt want the tickets and they can charge whatever they want for the tickets. They had absolutely NO REMORSE FOR BASICALLY SCAMMING ME. Yes it was my choice to purchase the tickets and my ignorance for not doing more research on the prices and I have definitley learned a lesson about trusting a business to be ethical. So just wanted to warn anyone out there to be VERY CAREFUL ABOUT PURCHASING TICKETS FROM PRESITGE TICKETS, THERE IS A GOOD CHANCE THEY WILL COMPLETLY SCREW YOU ON THE PRICES OF THEIR TICKETS BY MARKING THEM UP 70% HIGHER THAN FACE VALUE. I DO NOT RECOMMEND THIS COMPANY AT ALL. THEY HAVE ZERO REMORSE FOR TAKING ADVANTAGE OF THEIR CUSTOMERS.