After an hour of repeating my address over and over again over the phone, I gave up. They do not know the downtown area at all.
Great Service , Came Quick , Spoke English well, Gave a discount for a long ride , would recommend !!
The taxi came a lot earlier than expected , I asked for a pickup at 10:00 AM and they came at 9:50 AM. The taxi driver was extremely nice compared to other ones I have seen!
Good Service , I was almost late for work and the taxi came as soon as they could. They came in under 5 minutes when they estimated 10 minutes.
The guy I rode with was great ! He was nice and arrived on time. I definetely recommend ! I called and the man said he would take a while to come. He arrived at the airport to pick me up nicely dressed.
These guys are ripoffs they are way to high $45 dollars for a inner city ride not even a 20min ride I will never use them again I could have rented a car for the whole day at that price
Called day before to reserve taxi at 4:30 am next day to take daughter to airport. When time arrived no taxi was provided. Daughter called service and was told no taxi was provided; told to call a different service.
On May 20, 2016 I took cab# 516 from Indianapolis International Airport to a destination 12.7 miles and was charged $41.15. The driver was visible upset that I did not give him a tip.
The cab driver's credit card machine supposedly did not work, and he wouldn't give me my suitcase until I paid in cash. It was very late on a Saturday night, and I couldn't get cash. Finally I called my friend, who came with cash, but the driver kept the meter running, and we paid over double the amount for the ride. It seemed to be a shake-down, because the driver's friend came over to him and said, "How much money are you getting?" The next day, my mother called the cab company and spoke with the owner, who assured her that this was unusual and he would take care of it. He was very apologetic and angry that the cab driver overcharged me.
Driver did not secure seat belt (which is the law in Indiana). I asked the driver to buckle up and he did not. He also complained that he was not going very far as I live close to the airport and I agree with another reviewer - the driver drove slow to rack up the charge. $20 for a taxi - less than 10 minutes from the airport is ridiculous.